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Comfort Inn & Suites West - Medical Center
2005 Commerce Drive Northwest, Rochester, Minnesota, United States
About the Comfort Inn & Suites West - Medical Center
Comfort Inn & Suites West - Medical Center is a cozy and convenient lodging option located at 2005 Commerce Drive Northwest in Rochester, Minnesota, United States. Situated near the renowned Mayo Clinic, this hotel is perfect for those seeking comfort and convenience during their stay. The rooms are spacious and well-equipped with modern amenities to ensure a relaxing and enjoyable experience. Guests can also take advantage of the complimentary breakfast, fitness center, and indoor pool. Whether you are visiting for medical reasons or simply exploring the area, Comfort Inn & Suites West - Medical Center is the ideal choice for your accommodation needs.
Photos of Comfort Inn & Suites West - Medical Center
2005 Commerce Dr NW, Rochester, MN 55901, United States
Reviews of Comfort Inn & Suites West - Medical Center
"The first time we stayed here we loved this place couldn't wait to come back. It's been a couple years and what a change. The walls and floors in the hallways are warping, the floor in our shower is cracked and not just a little one, slow draining sink and missing the toilet paper holders. All the bedding has old blood stains and other stains on them, all the way down to the mattress protector. We are very disappointed and feel bad that this hotel is no longer being cared for, not sure if it has changed hands or what has happened but we will definitely not stay here again."
"The staff was great. We did get put in a room that housecleaning had started to clean and then must have left because bed was stripped and door was left open. When it was brought to clerk's attention, she upgraded us to a very nice large room. Very nice shuttle that takes you to and from Mayo so you don't have to deal with parking garages. Highly recommend"
"My husband and I were having a great time until we started observing our surroundings. The first time I got very upset was when I stepped out of the elevator and tripped on a very sharp and dirty tile that was sticking out of the floor! We had decided to just dismiss the issue and then we went out for dinner. When we came back, we went to the hot tub to relax and enjoy our stay, but then we noticed fecal matter that was shoved down a pool drain! We were very disgusted, so we left immediately. We told a staff member and he seemed annoyed and hesitant to clean it up. By then, we were considering checking out and getting a refund but it was too late at night to leave, so we stayed. We are VERY upset about our disappointing experiences. That being said, please visit another hotel for your safety!"
"Excellent customer service! I have stayed twice at this location while receiving care at the Mayo Clinic. During my recent solo stay I had a hip procedure and couldn’t walk the day after. I called the front desk and they immediately brought me a wheelchair. I really appreciate the care and immediate help I received from the staff!! The rooms are good, clean, comfortable beds and furnishings. I highly recommend"
"Great hotel for the value. Next to several good restaurants, gas stations, and an Aldi. Note that the shower (at least the one I had) is not a tub and is a handheld shower head. Pool and hot tub were under maintenance when I was there but they offered access to the Sleep Inn’s next door if you wanted. If you’re able to take the shuttle, Daniel the bus driver is the sweetest man. Ask him to tell you all about Rochester or any other stories. :)"
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