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Residence Inn by Marriott Rochester Mayo Clinic Area South
809 16th Street Southwest, Rochester, Minnesota, United States
About the Residence Inn by Marriott Rochester Mayo Clinic Area South
The Residence Inn by Marriott Rochester Mayo Clinic Area South is a cozy and comfortable lodging option conveniently located at 809 16th Street Southwest in Rochester, Minnesota. Situated near the renowned Mayo Clinic, this hotel offers spacious suites with fully equipped kitchens, separate living areas, and modern amenities. Guests can enjoy complimentary breakfast, a fitness center, indoor pool, and free Wi-Fi throughout the property. Whether visiting for medical reasons or leisure, this hotel provides a welcoming and relaxing atmosphere for all travelers.
Photos of Residence Inn by Marriott Rochester Mayo Clinic Area South
809 16th St SW, Rochester, MN 55902, United States
Reviews of Residence Inn by Marriott Rochester Mayo Clinic Area South
"0 stars, do not pass go, do not collect $200. Worst place ever! If you like paying $200 a night without climate control and no TV, you will love it. Maintenence was called over 5 hours ago. They won't refund my money so I can go to another hotel."
"This place is incredible. The staff is amazing and the hotel is immaculate:) Amanda the GM and her front desk staff are great! Thanks Jeremy and Brieeana for being so wonderful. We are definitely coming back!!"
"Our stay at the Residence Inn was great. While hosting a huge crowd of 7th grade basketball tournament players and their families, it would be easy for staff to be less than cheerful and accommodating. The entire staff seemed to go out of their way in hospitality and patience with all these young teens. Quo-Vimas Wiley seemed especially patient with our group as we stayed around in the lobby for an hour or more after checkout time. Nice work, everyone!"
"Great hotel, new and clean. Four stars for service and rooms because of the experience though. TV did not work in my room and was told when I called that they know this is an issue with all of the second floor. When I called I was already in bed for the night but was told they are offering to comp $10 underground parking for the issue. No, I did not want to leave my bed to go outside and move my car in the middle of winter. She said they would let the daytime manager know. Upon leaving the hotel the next day, we were told we would be given a $25 credit for both rooms I booked being that both tvs did not work. I received my statements for my stay that afternoon and called once again. I was told since I booked through Expedia it had to be handled differently and I would be emailed by the manager. It’s been three days and I’ve still heard nothing. I only stay in Marriott hotels and travel often. I would stay here again. Residence inns are my Marriott choice hotels. This one was exceptionally nice. It was just a shame the tv didn’t work and I assume they were aware when they booked. There was a wedding, hockey teams and volleyball team all there during our stay so I am aware they were quite busy. Bar was nice downstairs too. Laid back environment and the best hotel breakfast in the morning."
"Five Star simply for the night managers amazing demeanor and helpfulness. And a total pleasure to chat with. Night of Tues 12/19/23. However the call center person I booked over the phone with seem to think there was an oven in this room for cooking pizzas specifically asked about. This was not the case. After buying a really good flatbread mushroom arugula pizza to cook and having zero luck with that microwave pizza button I just bought the frozen food which also another reason the night manager is an amazing person on your team to keep. 7 bucks for a little frozen mac and cheese is a lot bit steep I think. He gave me a great discount. Not expected but appreciated. Anyways, I used to stay at residence inn a lot for work when our teams would be on the road for months at a time. That was always down Southwest but I never once was at a Marriott that didn't have an oven to cook a pizza which is why I brought you down to four stars on the rooms. That and the fact that the guy on the phone I booked with claimed there was an oven in the room. He also was polite but overly incompetent as a phone agent working to get data like credit cards, phone numbers, email addresses, names, ZIP codes, literally every single thing that a scammer would need. I am not joking when I say it took 15 minutes. Yes FIFTEEN minutes for him to get the card number right. He would not repeat it back to me even though I kept requesting it and just kept saying yeah when I said can you repeat back what I'v given you. Just yeah. Eventually I would say one digit a second digit and then I would say what those two digits would be as a single number and we finally got through it all. However none of this was ideal because all of my private data that is exactly what somebody would need to pull some scams I was having to repeat for several minutes in the lobby at the clinic that can't really be quiet when they can't understand a single number you're saying for 15 minutes straight. Again the local hotel itself seems great and the one employee I dealt with was far and above, beyond all expectations of courtesy but you guys really need to work on your corporate side. And people like myself who just had a needle pull spinal fluid out of me a few hours ago, false hopes of an actual full kitchen specific including an oven for frozen pizzas it's definitely something that if it wasn't for tonight's talent at the front desk I would have walked out and went to another hotel."
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