Morning Sun Resorts

"We arrived to a toilet that wouldn’t flush, instead of moving us to the empty cabin next door, we were told to not use the toilet and just use the toilet next door. We were then hit with a $120 extra fee that we knew nothing about. We rented a golf cart for the week, and were charged the whole week, but it was picked up a day before we left. We rented a pontoon that died several times on the lake on us. The owners care about the money, not their guests!"

"We stayed in the Perch Cabin on the Sandy Beach resort last week and loved it! The cabin was huge. We had two couples and three kids in our party and we had more than enough space. The view of the lake was wonderful too."

"There are multiple reasons I would not stay at Twin Pines/Morningside Resorts again. Overall, it is clear that the owners’ #1 concern is making money and not customer satisfaction. During our visit, we received constant reminders about balances due, gas levels needing to be left in our boat rental and checkout time (btw, it’s at 8am!). Becky and Mike are much less concerned about whether or not their renters are happy and never checked in to see how things were going. The cabin was not thoroughly cleaned. We found a neck pillow and phone charger left under the couch and chair cushions by renters there prior to us. There were spider webs and bugs in almost every corner. Several screens were broken so if windows were left open, rooms were filled with bugs by night. The couch had torn cushions and pillows and was very dirty. I would recommend shopping around before choosing this place."

"We did love the resort, we stayed there for many weeks, spending close to $6000 with them last year (a few thousand the year before, and had been coming once a year for a few years before that). People are required to put down a reservation deposit of $200. We needed several reservations. The owner insisted that we give her another $200 which brought our deposits up to $400. We cancelled our reservations in April because we purchased a place on a lake in Chetek. We notified the resort as soon as our loan had been approved (about 2 months and 5 months prior to our reservations). We were not able to get any refund at all. Our son and his family stayed there recently (they come up every year with a group) and asked if some our our deposit could be used toward his stay, the answer was, no. After all the money we spent with Morningside Resorts this is more than a little disappointing."