Northwoods Best Inn -Turtle Lake

"We booked 3 rooms there we had a family emergency had to cancel one room whe. We called to cancel we were a couple minutes late due to fact we were on hold waitin to tall to someome when they answerd staff was rude told them had emergency had to cancel one room but would keep rest for weekend we were told cant cancel on holiday weekend still would be charged asked to talk to management they told us they will be in saterday i asked if they had any way to contact manager they said no i said what do you do in a emergency sittuation was told nothing could be done so we went there and stayed they treated us like outlaws and criminals were very rude and cocky we were pollite to them they snarled at us as if we were outlaws i will never stay there again and will post reveiws everywhere i can including filling with better bussiness beurou they also hung up signs when we went got ice that said if u have alcohol in rooms buy your own ice horrable staff we went and got one half of a bucket of ice in there lil buckets they supply for ice and we used it for tea not even any liquer this olace is poorly ran and manager named michele was exstremely rude as well i do not recomend this place"

"Rooms were as-expected. Touch outdated in some areas, but overall very clean and the beds were fine/comfy. There was a vent in the bathroom, but did not appear to have an exhaust fan of any sort that I could tell. At least there was no switch for one, and we could not hear anything when the light was on. Regardless, that was fine/no big deal. Staff was friendly and -- although not expected -- they allowed us to check in early despite having a busy slate of late checkouts the day before, and some unforeseen technical issues with the card reader. That was a huge bonus. All-in-all, a decent place to stay if you are in the area. Easy access to the main road (Hwy. 8) to get in and out. Lobby was inviting with big comfy chairs to relax by the fireplace. EDITED: Thank you for clarifying where the shuttle service was located/originating from. I have amended my review to a more accurate representation of our experience. Good luck with hotel, I wish you all the luck."

"Traveled from Minnesota for the casino, and it was one of the best outdated hotels we've stayed in a long time, or ever. Not a slight smell of musty or old and very clean! The employee was very friendly and kind. They will bake Heggie's frozen pizzas for you for a price. We already talked about coming back again for a weekend getaway or in winter time. Yes, the pool and hot tub are working as of 9/3."

"We will stay at this hotel again! All the staff we encountered were so friendly, approachable, and always smiling. Check in/our process was smooth. Room was standard hotel room with two queen beds. Everything was in working condition, beds were comfortable, room was clean, hotel was peaceful, and had continental breakfast. We utilized the free shuttle service to and from the casino for a concert which was quick, friendly, and easy to utilize! Also appreciated that the hotel had the option to order a Heggies Pizza which they cooked and delivered to our room (even at 1am!). We initially tried to stay at the casino hotel but it was booked. I am so glad that allowed us to stay at the Northwoods!"