Keenan & Associates 1732 North First Street, San Jose, CA 95112

"I was T-boned by an university worker in an university vehicle while pregnant and have had a horrible time working with Keenan to get them to fix my car. I started a claim close to 3 months ago and it took me over a month and a half to even have anyone from Keenan answer my calls or emails. A month ago, I was informed a check had been issued after I had to follow up again 2 weeks after signing their forms. Since I was informed that the check had been cut a month ago, I had my shop order the parts to fix my car and scheduled a rental car. Now I am supposed to drop off my car and get my rental car Monday and still have not received the check. And now, I am being told this process will take another week-2 weeks to have resolved. I do not understand how a check traveling less than 50 miles has not been delivered in a months’ time. I have sent numerous follow up emails the last month trying to resolve this issue and have not had any responses until now that my car is scheduled to be dropped off in 3 days. I am very pregnant now and working full time and this should be the last of my stress, yet, here it is due to Keenan's poor business."