AAA San Jose Stevens Creek Branch

"Went in to have our car registered but there was a misunderstanding about the title. Joan at the front desk got so flustered that she raised her hand as if she was going to slap me. One of the worst experiences I’ve ever had."

"Very efficient staff, very short time waiting for the DMV. I love that additional feature as being a member. It saves me a lot of time and hassle."

"Kevin provided me exceptional service when I forgot my water bottle at this location. He called to let me know, and even brought it out to my car. I got an International Driver’s Permit here, and I was in and out within 15 minutes! 5-star service all around!"

"I received the worst service ever in my 15 years with AAA at the 5120 Stevens Creek Blvd., San Jose, CA branch. If they tell you Norma will be with you in a moment, immediately ask for another insurance agent. I arrived with my mother, who has a disability and ended up walking back out, getting nothing accomplished and questioning everything that was told to me. It was like being assisted by someone who worked at the DMV, literally the rudest agent that has ever assisted me, maybe even borderline racist. if you don’t want to walk out steaming hot and pulling your hair out of your head, do not end up with Norma, the most unprofessional agent they have at that location. Just my two cents. Save yourself the hassle, anyone else but Norma."

"I always get my car registration here. I used to have to stand in line waiting but now they take your name at the front door and you can sit down and wait to be called to the registration window. It took me less than 5 minutes to get my new registration and sticker. A great alternative to any other way of renewing"