Mattress Firm Green Bay - Oneida II

"I went in the store to look at an adjustable base and mattress. The lady who helped me was Valerie and she was great with explaining all the details. She was very polite and patient with me because I was there for a while. Afterwards she helped me with some paperwork and other issues with the sale. I appreciated her kindness and caring because I have medical issues and need this to help with my pain."

"This is the second time I have been to Mattress Firm to purchase a quality bed, and both of my experiences have been fantastic! They spend time with you to determine what works best for your body and sleep style which involves asking lots of questions, and having you try our various types and brands of mattresses as well as pillows that you love. The way they help you leaves you feeling like you made the right decision for your important purchase, rather than being left with buyers remorse! I highly recommend them to anyone looking for a quality mattress. After all, we spend half of our lives in bed and getting a great night sleep is very important."

"Very helpful, friendly sales professionals. Explanations were clear, helped me find exactly what I wanted and needed. No high pressure. Large inventory, some above, many below my budget. So very pleased with this shopping experience. Evan was very knowledgeable."

"Overall I am satisfied with the service and outcome of our dealings. We had issues with the initial mattress and Mattress Firm worked to make it right. Our salesperson Val was knowledgeable and responded quickly to my follow up. She gave us a great deal for my elderly mom. If I would have one complaint … I found Val’s style of communication patronizing, which was frustrating. We were able to work past it and make a deal."