Steinhafels

"We had a great experience tonight. Colleen greeted us at the door and proceeded to take the hint immediately that we just wanted to look around. As soon as we were ready, Colleen was easily found and made the sale quick and easy."

"Outstanding customer service and selection. Definitely get the protection plan with every purchase. My reclining loveseat was damaged during delivery and the guys that dropped it off immediately opened up a repair ticket for me. Worth the extra money."

"First, to the prospective furniture buyer, PLEASE BEWARE, avoid this place. The floor models are not the same as the ones you get. The one you buy is some cheap Chinese furniture and the floor model is the nice comfy well made one. It’s not okay. Please read on for more details, but please know if you are buying for the first time, do your research, make sure you know what you are buying and don’t buy from these people. Posting a 5 year update of the couch we bought. We will NEVER be buying another piece of furniture from here again. The floor model was completely different than the model we got. We didn’t realize it at first and really haven’t for years. That is until we took the couch cushions off. The construction on the couch they sold us is terrible. We should have done better research on good furniture but this was our first couch purchase and my family has been going to Steinhafels for YEARS, like since I was a baby. Boy have we regretted our decision since then. We just thought the couch we got needed to be broken in. Nope it was just really poor quality, I’m talking sub ikea quality here. Maybe some of their better furniture is worth it but I’m really not sure. Picture is the amount of leftover material from when she went to go wash the covers. The cushions are some really bad foam, the fabric was ripping like only a year into it. We gave it a chance but will neverrrr be back to this place. I have a line of credit there and wanted to possibly get a new piece of furniture but we will be taking our money elsewhere. Avoid at all costs! The pictures below is the covers AFTER my wife washed them. They simply just fell apart at the seams. I have never seen something be so poorly made. I think a couch should last far longer than 5 years…."

"I came in to look at recliners and was greeted by Lindsay Peterson. She was extremely knowledgeable and very friendly. She wasn’t pushy like most salespeople and was very patient with me. The manager Patrick helped us with the process and he was great to work with as well! Great sales team and management, I will definitely go back when I’m in the market for something else!"

"I was greeted immediately by Esperanza. She was the most understanding sales person I met. She listened to what I was looking for. She asked all the right questions to help guide me to items in the store that would work in my home. By the end of the sales experience she knew my taste in furniture and made recomendations to my kitchen area which I was also looking to re-do. I highly recommend Esperanza to other furniture buyers. I successfully found the items I was looking to purchase. Easy. Fast,and affordable."