Eau Claire Tobacco Shop

"So, I absolutely LOVE your employees, and the small, yet mighty vape selection. I live very close by, and frequent often... WHY is the owner so stingy, that he STILL won't apply punch cards?! I am a very loyal customer, but will start going to Joe's, as they have such punch cards. Rewards keep people coming back."

"We got a gift for xmas with our purchase. Friendly people"

"Do not stand behind products. Bought two Funky Monkey brands last evening. My husband didn't try them first as he doesn't like them. One doesn't work and all they will do is give me $5.00 off a new one. Seriously, never used this brand before but will never go back to this smoke shop for anything. Advise others to choose one of the stores in town. If you can't stand behind your product why offer."

"They have some nice looking pieces."

"Went there two days ago and purchased about $200 worth of merchandise including a manual cigarette roller. Got home and opened it up and the handle was bent so it wouldn’t work. I had to go to work so I couldn’t go there so I returned the next day. The lady there said she couldn’t do anything about it and I had to talk to the manager and she wasn’t going to call him because she was mad at him for taking himself off the schedule that day. So I came in the following day and the manager said they have a no return policy no exchanges etc. we had to go through the manufacturer’s warranty. I was wanting to exchange it and upgrade to the electric machine because I felt the product I bought was of cheaper quality. The manager kept saying he couldn’t do anything. I said that I wouldn’t ever return to this store and as I was walking out of the store he was laughing at me and said something to which I can’t post. This place has no customer service in mind. Worst experience I’ve ever had at a retail store atmosphere."