CVS 1285 Lincoln Avenue, San Jose, CA 95125

"This store used to have helpfull staff and was always shocked with great Christmas cards! Not anymore! When I asked staff today,December 2nd 2023 where the musical cards were,she said they haven't unpacked them yet,so come back some other time,which was kind of rude! Going to Target from now on,thinking why are staff at CVS rude to customers when it's a prime location on Lincoln Ave?"

"Came here to get my prescription and a woman named Allison helped me. She was rude and made me feel like I was wasting her time. Didn’t feel welcomed at all"

"Got an extremely rude response from the lady who answered the phone. I'd been outside on Lincoln trying to figure out why they would choose to not have the handicapped ramp entrance open to the public. I called and the employee said, "You obviously don't know how to open a door", I told her where I was on Lincoln and she failed to inform me they don't allow customers to enter on that side. Then why have a handicapped ramp? Isn't that illegal? But her attitude was to insult me, then laugh about it when I questioned her rude response. I'll never shop there, plus Walgreens staff are way nicer, more professional, it's way closer to my house and the last thing I need is to be insulted by a CVS store worker when I needed to shop and am handicapped. Unforgivable...."

"OMG.......look at the photos I posted The pharmacist is filling prescriptions and opening medications right under all the dirt that is clinging to the ceiling matrix....And....what nastiness is hanging from that sprinkler head....ugh....beyond unsanitary and gross....if this were a restaurant it would be shut down for health code violations. Wish I could give negative stars...."

"Like many, many CVS locations in the South Bay, this one's pharmacy is chronically, severely understaffed. It seriously takes AT LEAST half an hour on hold before you can talk to a human at the pharmacy. Often it takes over an hour. I don't know if the problem is poor management at the store level, or excessive cost-cutting policies at the corporate level, but the end result is the same. Customers suffer due to unreasonable wait times, constantly. Find a different pharmacy if you want proper customer service."