Radisson Hotel Duluth-Harborview

505 West Superior Street, Duluth, MN 55802

"Great customer service is the only reason for the 4 stars. Shout out to Eric (food & beverage), Paige, front desk & Josh, maintenance… you all need a raise! Although hotel had an update in 2015, it seriously needs another. Great revolving restaurant view up top. Many layers of paint can’t cover up a general air of dingy in the rooms and pool area. Tacky caution tape on broken sauna. Could not watch TV more than 20 minutes without loss of feed… yes we let front desk know and yes maintenance was called… they did their best but heard same issue from other guests. Hotel is aware of issue but apparently figures not worth fixing. For people who don’t go out for nightlife, tv is an important part of relaxing or SLEEPING. Staff took care of us but if management cared, continuous issue would be fixed."

"We stayed here to bring the kiddo to Bentleyville, which was a short walking distance so that was nice. Other than that, not much more positive things to say about our stay. Nothing really negative, just had higher expectations maybe. Not a very lively or welcoming feel walking in. The room was super out dated, smaller than expected and I feel like the cleaning could have been a little more thorough. Halls were pretty dirty and could have used a vacuuming. The lights on the elevater did not work for the outside buttons or the inside. Will choose a different hotel on our next trip. The staff at the front desk however, were very polite and nice."

"This hotel is in need of a major remodel (and deep cleaning)! Not worth the price at all, so believe the negative reviews. We had to switch rooms 3 times just due to the cleanliness. Front desk was not very sympathetic and we received no type of compensation for the hassle. $250 for a 1 night stay in a room with marker on the walls, mold in the shower/sink/air-conditioner, nail polish in the carpet, no fan in the 1920’s style bathroom, broken furniture, etc. We should have just went somewhere else but were already running so late due to switching rooms hoping for something better. Overall would NOT recommend, especially if you have kids."

"We stayed at the Radisson 3 nights at the end of September 2023. I agree it is a 3 star hotel. It was adequate and comfortable. The restaurant has a great view and it’s kid friendly (fun available board games to play). Here’s what is disappointing with our stay (although this happens in other hotels, too). They never came to make up the bed, vacuum, give fresh towels, provide more coffee pods, or empty trash. There isn’t a door hanger tag to request housekeeping, and when I called housekeeping late morning, no answer. One perk of staying in a hotel was always the joy of coming back to a clean room. I miss those days so much!"

"We booked a “premium” room that was definitely not worth the over $300/night price tag. We had a partial view of the harbor but mostly just a view of the parking lot and surrounding buildings through a small window. The hotel is in need of serious upgrades. There was always a long wait for the elevators that didn’t feel safe. The air conditioning was very loud and woke us up frequently in the night. Our room was not clean, there were stains all over the walls, ceiling, shower curtains, and comforters. I found what looked like blood on the inside rim of the sink. There were toothpaste splatters on the mirror. The tub did not drain quickly so you were always standing in inches of water while showering. Overall I would not recommend anyone to stay at this hotel."