eaves San Marcos

"I cannot express how pleased I am with the maintenance team at our apartment complex. Lupe and Darin have consistently gone above and beyond to ensure that my living experience is comfortable, safe, and worry-free. From minor issues like a broken kitchen cabinet door to more significant problems like a malfunctioning stove and dishwasher, the maintenance team has always been quick to respond. They are incredibly efficient and professional in their work. Every request is addressed promptly, and the repairs are done with precision and care. What truly sets this team apart is their dedication and attention to detail. They not only fix the issue at hand but also take the time to explain what caused the problem and offer suggestions on how to prevent it in the future. This level of transparency and commitment to tenant satisfaction is truly commendable. Additionally, their courteous and friendly demeanor make every interaction a positive one. It's evident that they take pride in their work and genuinely care about the well-being of the residents. I also appreciate the proactive approach taken by the maintenance team. They conduct regular inspections to identify and resolve potential issues before they become major concerns, which has saved me from several headaches. In summary, I have nothing but praise for our apartment maintenance team. They are a crucial part of what makes living here a pleasure, and I'm grateful for their hard work and dedication. I would highly recommend this apartment complex to anyone looking for a hassle-free and enjoyable living experience. Thank you, maintenance team, for your exceptional service!"

"It is important to give reviews to workers who just continue to show excellent customer service such as Joseph Drewer (Sale & Service supervisor) here at Eaves San Marcos and to our hard working maintenance team, Lupe and Darin. Joseph is professional, very friendly and extremely helpful, Whenever I see him out in the community he always stops and ask me how I am doing and if there is anything he could help me with? It's the little acts of kindness that mean the most. Thank you Joseph for the face to face customer service. Lupe and Darin are always very professional, efficient and the two hardest working maintenance crew here at Eaves San Marcos. Thank you Lupe and Darin for keeping our homes up and running. Sincerely Lois G."

"The sales and service supervisor Joseph Drewer is incredibly helpful and easy to communicate with. He’s always quick to respond and truly cares about providing his residents with the best service possible."

"Eaves is located conveniently by shopping centers and restaurants. The maintenance team is very responsive and the amenities are well kept. The USPS system isn’t always the best but that isn’t really up to the apartment."

"The maintenance team’s quick response to my requests for repair on my microwave resulted in a brand new microwave replacement and a last minute request to repair the guest shower on the same visit was quickly resolved. Thank you Darin and Lupe for your professionalism and dedication to providing great customer service!"