Rancho Santa Fe Village

"Love living here. Management (Holly) is responsive and helpful, maintenance (Ted) is knowledgeable, and the housekeeper (Adela) is ridiculously hardworking and polite. It's very clean and you can't beat the price. It's nice to feel like the staff actually cares about the property and the residents. Thanks!"

"This place is great! I couldn't pay my rent for months because of COVID and the manager applied for and followed through with several rental assistance programs for me. I also love the area this building is in and that it is so clean."

"Holly the manager is never in the office. She lies like crazy, will be nice to your face then never return your phone call. The other residents here are extremely nosy and talk behind your back. These are supposed to be senior apartments and they have a bunch of nexican families living here with little kids. I wouldn't recommend these apartments to anyone!"

"I can't say enough great things about Holly the manager!!! She's very nice. She keeps us posted about apt availability. We know other people that live there and they are very happy. Can't wait to move in!!! I have to take bk this review!!! We were shown a 1st floor apt next to Holly the managers apt. We turned it down for personal reasons. Months went by and she contacted me about an apt that was going to open up. The lady in the 2 bedroom apt 203 was going to move into a 1 bedroom apartment. It was supposed to take place March 15th. Holly couldn't get the lady to move for over a month past the time the lady gave notice. In the meantime she showed us floor plans for 203 and 235. We asked which was the quietest and she said 203 so we said we'd take it. Then she showed me a 2 bedroom apt on the first floor. I told her no because of the horrible thing that had happened to me when I was 25 in a first floor apt. She said sincerely " I don't want you to take the apt if you're not going to be happy". Then 1 day I went to her office and an rude ugly guy with black hair told me that things change since I turned down the apt that I was now at the bottom of the list. HOLLY NEVER SAID ANYTHING ABOUT THIS HAPPENING!!!! SHE SAID SHE'D HAVE TO TALK TO CORPORATE TO COVER HER OWN BACK!!! SOME GUY FROM CORPORATE CALLED ME AND SAID WE TURNED DOWN 4 APARTMENTS WHICH WAS A LIE THAT HOLLY MUST HAVE TOLD HIM!!! AND THAT NOW WE WERE ON THE BOTTOM OF THE LIST AND NOT TO CONTACT HOLLY ANYMORE. I THINK WE WERE TREATED UNFAIRLY AND DESERVE TO BE BACK ON TOP OF THE LIST. BUT I BET WE'RE NOT EVEN ON THE LIST ANYMORE."

"Predatory Towing practices even when Resident's have properly displayed parking permits. Cannot trust them to prevent this from happening. Something fishy is going on with Western TOWING. F rating with BBB. Interview the neighbors before you move in!"