Amber Ridge Apartments 2421 Foothill Boulevard, La Verne, CA 91750

"This place is a dump. Cockroaches and pests were out of control for the first 5 months and the management did not claim any accountability or help us to ensure that their pest management company was doing their job. Additionally, they have a rule that a guest cannot visit more than 20x in a year and charged me for having a friend over too much. The place was filthy when we moved in and all contracting was clearly done hastily and cheaply. The floors and walls are also paper thin, so be ready to hear your neighbors at all times. would not recommend."

"After one year of renting they forced a spectrum Internet/cable charge of $80 regardless of the fact I had a different service. This is on top of raising rent. This place is not even BBB accredited. They even had the audacity to tell me I could continue paying for my internet services through Verizon but and I would still be charged for the forced charges with spectrum. Not to mention the grounds are covered in large dog poop that is not enforced to be picked up, but added unwanted fees are!"

"Signed on for a lease that was supposed to be 2600 a month with utilities, electricity was separate. Altogether came closer to paying almost 2900 each month. On top of the ridiculous amount of rent we had to pay (not including electricity) roaches and ants were a serious problem. We had to call twice to get someone to come finally spray the apartment (the first time they said they came but later found out they never actually came so we had to call again), we had to throw away so much fruit and dog food (which the ants got into) and no compensation. On top of that towards the end of the lease we were having some family issues and forgot to put in our notice on time so they tried charging us 600 to stay even though we still left on the day our lease was up, and took our ENTIRE deposit and tried saying that we owe money. In all our years of renting have we ever had to deal with a place like this."

"I came in to tour and met with Andrea Henry. She was really sweet and took her time touring me and answering my questions. She was the hostess with the mostess! I loved the property and floor plans. It's quiet and near so many stores and shopping centers. Unfortunately, they didn't have anything for my move in date but, I plan to check back for sure."

"The place is nice enough, and yes, the grounds are taken care of. Rent: They raise the rent every time the lease is renewed. 6 month and 12 month. When I started looking for a house, I renewed my lease for a 6 month lease, and couldn't find a house for a while. They raised my rent every time the lease was up. Maintenence: it is a minimum of 2-3 weeks before they get to you. While they're there, you tell them that there's something else you needed checked, and they tell you that you need to make another request and wait another 2-3 weeks. Sometimes, it feels as though the request never gets to maintenance, so I ended up calling several times for the same request. Late fee: for the time that I was living there, our family had never once been late on rent. There was only one time when we were late, and that was only because we were misinformed by the office receptionist that we had an extra day of grace period. We explained the situation and they told us that they have no control over the late fees because the central office handles all of that. How do you get a hold of them? You have to go through the leasing office. Of course, we ended up paying the late fee regardless of the situation. Move out: Now, we've moved out. I've lived there almost 3 years, and they charged me for carpet cleaning. Most apartments change the carpet after 12 months, so if I'm on a 12 month lease, I don't pay for carpet cleaning. When I asked why I charged for that, they told me they were trying to be considerate, and only charged me for the cleaning, instead of the price for the entire carpet change. Another of the tenants that we know are moving out despite the fact that he loves the apt because he feels the same way about poor management and too expensive."