CVS Pharmacy,

19783 Rinaldi St, Porter Ranch, CA 91326, United States

"Today, 02-14-2024, I had an EXCELLENT pharmacy experience, which I appreciate very much, the staff. was professional and friendly, even the pharmacy checkout went very fast, Such an improvement, , keep up the EXCELLENT service \nThank you \nPamela Nagy"

"NEVER AGAIN- the pharmacy cashier told me I needed to pay over $1,300.00 for my diabetes medication. She said my ins was not covering it. I went without my medication for over a week before finding out that it was a mistake made by CVS, specifically, the cashier that simply didn’t want to check with a manager and spend a couple minutes to try and figure out the problem. Her pride was more important than my health."

"Terrible customer service. Every time I go, there is an issue with prescription. Staff is very rude, never give right infirmation, just try to put blame on other. Ask you to go from one counter to another. I rather drive and go to a different CVS then deal with them!"

"Bad customer service in pharmacy department. Initially told me my prescription would be ready in 15 minutes, after 15 minutes told me it would be ready in an hour. An hour later when I returned they told me it would be another hour. Very unprofessional. They could have initially told me it was going to be over 2 hours for prescription, instead of constantly giving me false & inaccurate wait times. The pharmacy staff was very rude about it. Choose a different pharmacy."

"Horrible staff in the pharmacy. Never been treated with so much contempt. Refused to get a manager and just pointed at her. I've been treated rudely by clerks before but never to such a degree. My advice, find some place else."