CENTURY 21 Showcase, REALTORS

"Great atmosphere!"

"BAD"

"Olga Pernik from this office was recommended as an agent specializing in Monterey Bay area, where we wanted to buy a vacation house, and we're very happy she was available to work with us. She has the expertise and local knowledge along with great personality that makes it extremely easy and pleasant to work with her. We weren't really sure what we wanted and Olga listened carefully and was very patient helping us sort through different options and narrow down suitable properties. She was very responsive to our numerous questions (email, phone, sms etc.) at all hours of the day. In the challenging Covid times she managed to schedule back-to-back viewings, so we wouldn't have to make multiple trips down to Monterey Bay. When we finally found THE ONE, Olga made an entire experience of purchasing stress-free. She constantly took the time and effort to check-in on how things were going, both business-wise as well as personally, and we appreciated her attentive support throughout the entire process. Olga provided nothing less than superb service and we would absolutely use her again and recommend her to others in a heartbeat."

"Uh ok"

"One of the best customer service experiences we have ever had. On July 26th, 2019 my wife and I were able to close on a home with the help of Paula Ayala. At the beginning of the process we didn’t exactly know what we wanted. Paula arranged walk-throughs for several homes in our area and gave constructive feedback on each house. She advised us against a few homes that would have been a longer commute and a lot more hassle and kept us informed of anything new that came onto the market. When we found a house that checked all the boxes Paula was able to quickly arrange for the appropriate inspections and work with their realtor to get all the paperwork through in seemingly record time. She was frequently on the phone with us in the evening and on weekends to explain any documentation that came our way. We had several in person meetings in which she helped us better understand the home buying process and what we needed to be prepared for. We cannot express how grateful we are for Paula’s attentiveness and personal interest it seems that she takes with her customers. She didn’t want to just sell us a house, she wanted to make sure we had a home."