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The Grand at Bayfront Apartments
2200 John Muir Parkway, Hercules, California, United States
About the The Grand at Bayfront Apartments
The Grand at Bayfront Apartments is a luxurious residential complex located at 2200 John Muir Parkway in Hercules, California. As a premier real estate agency, we offer a wide range of upscale living options for discerning individuals and families. Our apartments feature modern amenities, stunning views of the Bay Area, and a convenient location near shopping, dining, and entertainment options. With a commitment to excellence in customer service and property management, The Grand at Bayfront Apartments is the perfect place to call home in the heart of Northern California.
Photos of The Grand at Bayfront Apartments
2200 John Muir Pkwy, Hercules, CA 94547, United States
Opening hours of The Grand at Bayfront Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of The Grand at Bayfront Apartments
"This is by far one of the best apartments I’ve ever lived in. The apartments are really nice but it's the exceptional people here who make it stand out. Sorry I SUCKK with names but everyone who works here has been amazing.. From the woman at the front desk who made time to show us the apartment on a Sunday without an appointment because we were leaving town the next day (she was the reason we decided on this place), to the guy who helped us getting everything set up when we moved in, and then today, another staff member went out of his way to help me find a package. I've never experienced such warmth and helpfulness from staff at any other rental place. You guys are all awesome. Thank you so much! Also doesn’t hurt that the apartment is beautiful and has a great view ☺️"
"Before you sign a lease at The Grand (CA), I strongly urge you to consider our alarming experience with Greystar Management. Knowing what I do now, I would have never chosen to live here. Eight months ago, we resolved a billing error with Greystar and paid the agreed-upon amount. Fast forward to today, and we’re blindsided by a collections notice for a bill we’ve already settled. Despite providing undeniable proof of payment, this issue remains unresolved. Greystar has shown a concerning disregard for addressing their own mistake, refusing to engage with us further and instead directing us to the collections agency – an entity that should never have been involved in the first place. This situation goes beyond simple frustration. It's a glaring example of what seems to be more than just negligence; it feels almost like deliberate oversight. Despite our efforts to clear up their error, we've been met with a calculated indifference that is shocking. Our experience is part of a larger pattern of issues here, from building problems to management failures. It's been one thing after another. So, here’s my direct advice: seriously reconsider your decision to move to The Grand (CA). With Greystar at the helm, expect to deal with lackluster management, where their indifference to detail, incompetence in resolving issues, and avoidance of accountability are starkly apparent. I sincerely wish we had known this beforehand."
"If I could give zero stars I would! I really wanted to love this apartment complex, but I canNOT wait to move!! These apartments are expensive, but are totally NOT worth the price! The location is the primary reason the apartment owners get away with ripping people off! The materials used are cheap and are not of quality! The carpet, bathroom faucets, paint, cabinetry, etc….Cheap Cheap CHEAPER! I’ve lived in several “luxury”apartments and paid less for better quality! The Grand in comparison to other luxury apartments I’ve resided in are the only ones with an insect problem, specifically Ants at the moment!! The tenants pay for pest control, YET, the pests are NOT controlled! Allegedly someone came out to spray; however, the ant problem has NOT been resolved! Obviously management needs to change their pest control company or do a better job of keeping up with how frequently pest control is attempting to control the pests! Imagine paying over 3k in rent to live in “luxury” just to be constantly bothered with ants!! I’m considering speaking with an attorney regarding the possibility of breaking my lease if these people cannot get the ant situation under control as ANTS were NOT PART OF MY LEASE!!! Oh and the water coming out the faucet, specifically the kitchen faucet has an ODOR!"
"This property is absolutely stunning! From the floor plans and appliances to all the amenities it has to offer. If there was one thing I could add… that would be a heated pool. Not a deal breaker for me, but would definitely be a major hit for this property. Aunna gave me a tour of the property and was very informative. Her customer service was exceptional. She made me feel like she knew me forever. Very welcoming! Bayfront is on the top of my list when I make my move."
"Wow this location is stunning to say the least ! I appreciated all the different amenities you offer on site along with the modern outline of the units . I toured a 1 bedroom 1 bath which had a spacious closet and kitchen area . To add to my wonderful tour , your staff was amazing! They made me feel at home . While apartment hunting I’ve met a lot of different personalities, Aunna is at the top of the list when it comes to making me feel at ease on this sometimes stressful journey . She was personable , answered all of my questions & made me feel like she actually cared about what I want and needed in a new place. Thank you all !!"
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