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Embassy Suites by Hilton Sacramento Riverfront Promenade
100 Capitol Mall, Sacramento, California, United States
About the Embassy Suites by Hilton Sacramento Riverfront Promenade
Embassy Suites by Hilton Sacramento Riverfront Promenade is a luxurious lodging institution situated at 100 Capitol Mall, Sacramento, California, United States. With its prime location along the scenic Sacramento Riverfront Promenade, guests can enjoy stunning views of the waterfront while staying in spacious and modern suites. The hotel offers a range of amenities including a fitness center, indoor pool, and complimentary breakfast. Whether visiting for business or leisure, guests can expect exceptional service and comfort during their stay at Embassy Suites by Hilton Sacramento Riverfront Promenade.
Photos of Embassy Suites by Hilton Sacramento Riverfront Promenade
100 Capitol Mall, Sacramento, CA 95814, United States
Reviews of Embassy Suites by Hilton Sacramento Riverfront Promenade
"Where do I start... When we made it here after driving 9+ hours we find they have no more room for valet. We unloaded our vehicle and I left the family at the hotel to go park in a nearby garage. Upon returning from the journey I come to find that despite my checking in online they no longer have our room available and have given it away. Mind you this was a 2 room suite for my family to sleep comfortably. They sent us to another hotel "down the road" which took quite some time to get to and was placed in a room that was not a suite, but had full size beds in it. Comfortably we did not sleep. Don't believe I'll be staying here or any Hilton ever again"
"I stayed here for work since the conference took place here. Unfortunately, most hotels don’t share enough information about accessibility for wheelchair users such as myself so I am leaving this review in hopes it is helpful for others looking to stay here. This hotel does not offer self parking if you drive or are driven. There are ramps on both sides of the main entrance and quite accessible. The hotel is very spacious, modern, and clean. The check in counter to the right is lower for those needing it. The convenience store next to check in is small but has plenty to choose from, just be prepared to manually open the door and use your room key after hours. There are 3 elevators with plenty of space for up to 2 chair users, maybe 3 if you Tetris. My room was 610 towards the end of the hallway which is a little dark in the hallway. This room has a bath tub, but there are roll in shower rooms available. The most noticeable things for me are the lack of available and accessible outlets throughout the suite. I couldn’t independently reach any of the outlets. The other pet peeve is the bottled shampoo conditioner and shower gel that are locked into place on the wall mounted out of reach and inaccessible. I called room service though and without hesitation they brought every bottle to me to move about freely. The hand soap and lotion is also locked into the wall at the sink area. The water pressure for the shower is very low. The outlet at the desk area is also out of reach and the desk cannot be moved. My tv in the living room flickered a lot so I hope that’s fixed for future guests. There’s a safe in the closet, low bars to hang your clothes or suits, plenty of space in the bedroom and the bed is at transfer height, but my bed does sink just a bit. All in all, I would recommend this hotel for disabled guests. The staff were very helpful, courteous, and accommodating. I just wish hotels in general consulted disabled people when designing their layouts , designs, etc., especially considering not all disabled people travel with care attendants or others. We do travel alone / independently."
"I have been using this wonderful hotel for school field trips for the past 15 years. Our experience has always been positive but this last stay was over-the-top positive! The upgraded facilities and VERY happy staff are top notch. The positive, outgoing approach of all staff are a clear sign of the positive culture that runs throughout this special place. One of the best hotel experiences anywhere! And don't even get me started about the location. Does it get any better?!"
"I really enjoyed my stay here, all my co workers stayed here for a work meeting. The happy hour meetup every night was a blast, the staff are amazing and so nice it was an enjoyable stay. Breakfast was enjoyable the food was good at night as well. The only bad part of my stay was the mattress if your a side sleeper and have no padding on your hips you will leave here with bruised hips. I loved the room having a separate living room from the bedroom for friends to come and talk was a blessing I don’t like people in my bed. So over all this is a great place if you don’t mind a hard no padding mattress. Even though I’m in pain I would stay here again that’s how much I enjoyed everything else during my stay."
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