Tower 737 Condominium Rentals

"BEWARE!!!! Please READ!!!! Get away from this apartment , I did not even live here and yet they put my account into collection after applying in one of the unit. you pay $100 for holding the apartment you apply plus $30 something for application fee. It says the holding payment is refundable and after 3 months they did not refund me so I went ahead call my credit card and few weeks later they put my account into collection for the $100 holding fee. This place is a scam !"

"Lease signed, everything packed & ready to move only to find out move-in day that it was not the unit we discussed.. My partner & I are very familiar with this building. Having toured with both former/current leasing agents + on the waitlist. We knew exactly wanted. A 2-bedroom unit with a living room & bedroom balcony. We decided to reach out last month about our desired unit availability. A leasing agent confirmed there will be a unit meeting our criteria available soon. That same leasing agent later gave us an in-person tour of a "similar" unit without the living room balcony we desired. Confidently stating the key differences both during the tour & over the phone that our desired unit will have a living room balcony & longer living room (both false). So we decided to jump on the opportunity immediately. Confident in our leasing agents knowledge of the soon to be available unit & excited to finally get the unit we have been waiting for. Sadly, when we were given the keys on move-in day & entered the unit, it was identical to the "similar" unit that we toured a month ago.. No living room balcony. No longer living room space. He did apologize & gave us space, but did not admit fault in front of his manager the following day. Rather stating there was no written documentation of the balcony desire in email to cover his bases.. (that is because we had already been reassured both through phone & in-person that the unit has our desired balcony). Later saying that we were confusing our discussions with other leasing agents & he did not know it was "make or break" for us.. Serious question: If our leasing agent genuinely did not recall our desire for a living room balcony.. what was stopping us from signing the lease for the "similar" unit we toured a month prior? It was essentially the same unit we were surprised with on move-in date.. Timelines for us was no concern as we stated we were month to month & ready to move-in at any time so long as our criteria was met. Regardless, this is a perfect example of ignorance & laziness to not fact check your own "knowledge" of the unit. This is not taking accountability for the false information that was shared when it mattered most (in front of his manager). Why he did not confirm with other leasing agents or even the tenant that was moving out was beyond me. The process of just having to remind the leasing agent to correct the welcome email with the right calculations ($1000 off move-in deal), to send forms that were referenced in the email but not attached & to not be able to answer simple in-unit questions regarding hard wood flooring & appliances was already a bad sign for us, but we stayed hopeful. The bottom line is the leasing agents need to better educated on all units in the building. They should know that living room balconies are non-existent above a certain floor. They should not be misleading people with false information they "think" is correct so we sign the lease. The virtual tours online also need to be updated because those are false examples to give people an "idea" of what units may look like. Lastly, they should own up to their mistakes. Not play the role of ignorance just to lookout for just themselves. They are dealing with peoples livelihoods & the roof over their head. We had already put in our 30 day notice, cancelled parking garage, fully packed, rented a uhaul, coordinated with friends & family, transferred address, ect. Our mistakes were not documenting our requirements in text for reference to hold the leasing agent accountable, trusting that he knew what he was talking about & of course signing the lease prior to seeing the unit. Tomorrow will be another day for Tower 737 employees, but a pretty big setback for us. All you can really do in this situation is learn from it & move on. I truly hope everyone involved in this comes out better & nobody else has the same experience we did. After nearly 2 years of trying make Tower 737 our new home, it is evident this is not the right place for us."

"The staff at 737 Post is AMAZING!!! From the upper management Danielle Brown to the leasing agents Sweet, Charles, and Rico. They are all very knowledgeable and willing to help. Love being here and plan to stay a long time."

"Solidly okay. Maybe better than some by SF standards. Let's start with the good parts: + Unit costs are comparably lower, especially given the square footage. Rent for me is starting to creep up, but it's still less than I'd pay elsewhere. + Solidly middle ground in terms of overall maintenance and construction. The units are fairly well built. + Workout space! Then there's the "room for improvement" category: - The fire alarm goes off frequently. We've had spans where it happens maybe three times a week. More than a few people I've spoken to have stopped responding to the fire alarm. - The maintenance person is way too overworked -- I had stuff on my move in sheet a few years ago that's unresolved. - For some reason, recycling bins are closed and locked a little over half the time, meaning people have to just set their garbage on the side. Bit of a mess, but it seems to be getting better. - The washing room is hit or miss. Sometimes the units are out of commission, sometimes they're fine. It's frustrating to not be able to do laundry because someone left their clothes in the washer for two hours or because the machines won't take money. - The rent payment system online really feels awful. It's buggy, charges you all kinds of fees, and is a generally irksome user experience. Lastly, let's cover the "mixed bag of mixed blessings": - My neighbors are generally pretty nice. A few of them will not clean up after their pets, which bothers me a bit, especially if there's an accident in the elevators or hallways. - The neighborhood is close to just about everything. It's only about 15-20 minutes to BART and it's an easy walk to some above average restaurants. The central location means most places will deliver. The downside is noise and a menagerie of people with substance problems and psychological issues. Don't set up your bedroom in the side that faces the street because you won't sleep. We get folks screaming or shouting obscenities just shy of daily. Overall, I don't regret moving in. There's plenty of stuff to be improved but I still think I'd like to stay. UPDATE 1: A newsletter has gone out about the pet/hallway stuff, which is nice. It's good to see the initiative."

"I worked with Davidson to get a short term rental for my summer internship and it went extremely smooth. He guided me through all the preparations to lease the apartment even when I was across the country. What was great about 737 and Davidson was how communicative and responsive they were. If I had a question, someone was there to answer right away (on weekdays at least). Overall, I think the 737 team is doing the right things, especially during these times."