Kadence Healthcare

"My oxygen concentrator stopped working last night. I twice left messages with their "urgent" number ("We will respond in 20 minutes."). No one responded. I tried calling their other numbers, always got a robot telling me to leave a message. I left several, no response. I am feeling the effects of no oxygen supplementation. My helper is considering driving 15 miles to their office to get help. My history with Kadence has been unsatisfactory (I thought Ieft a review detailing the many problems I've had with them, but I don't see it here.) I may end up in the ER because of their non-response to my calls today."

"I am very impressed by their improvement after my last poor review of my reply order with them. This time they notified me when it was time to get my resupply; then they put my eligible items on a webpage that I just need to decide and pick what I wanted; and lastly, they sent out my order in two days, that surprised me a bit."

"I appreciate dealing with the folks at Kadence. I have been getting my CPAP supplies from them for about a year now. Customer service has been good and they remind me to reorder in time so I always have them. After the order, my supplies arrive on time and the order is always accurate. One time there was a problem, totally my fault, and they fixed it cheerfully without extra charge. I recommend them."

"I'm so happy with Kadence Healthcare staff. All are so nice and willing to help you with all your needs. I need to reorder my mom's supplies once a year and someone will always go over her list to ensure nothing is left out. They are very patient with us and that's great not to feel rush. They also followed up after we received the shipment. Thank you Kadence Healthcare Staff for all your help."

"Communicating with Kadence is always a pleasure! The customer service is unmatched! They can do the research for me, if I am confused or curious on anything, as well as research cost and give me the best price. They also gave me the choice to bill through my insurance or not. Shipping was quick and easy too! I will continue to return my business to Kadence"