Jefferson Street Senior Housing

"This building management and maintenance is nothing short of horrible. There is no onsite resident which is against the state law. No maintenance person to fix anything. There was human feces in the lobby that wasn't property cleaned, a broken elevator for weeks, communal space and laundry room that close because there is no resident manager. The front door would slam into people, wasn't fixed for weeks.The daytime manager keeps her blinds down all day because she doesn't to hear anything, she shows a complete disregard to everyone. There are multiple safety violations that have been reported like smoking inside the building. They only maintain the yard and grounds and do the bare minimum when there is an upcoming inspection. CCH who owns these buildings are very aware of the issues and continue to ignore all complaints."

"A very nice place for seniors, BUT the front office staff has a BAD ATTITUDE, VERY DISRESPECTFUL! I am new coming into this facility, therefore I am not familiar with the facility’s policy, but I guess that is not a valid excuse for the office staff. I walked by the front office, and instead of giving me a friendly reminder to wear a mask, she called out my grandma who is sick, in front of other customers. From the start of the conversation, she had a BAD ATTITUDE, when I did nothing wrong. Who ever she was, her attitude was unnecessary, and she racial profiled me assuming that I knew Spanish. I am not fluent in Spanish, I am new person coming into the facility, and I did not deserve this person’s UNMANNERLY, IMPOLITE, RUDENESS. This is a really nice place, but beware of the FRONT OFFICE STAFF."

"Looked at these senior subsidized apartments a few years ago and really liked the location. Walking to grocery store and banks....on the other side is the Queen's Hospital....so perfect for us seniors. Has covered parking, beautiful central garden and gazebo area for contemplation time. Sitting areas on each floor near the elevator, large kitchen/eating area and computer room on the first floor. Second floor has the library and the laundry. Brown carpeting with electric stoves. Won't need much to store in these small places, so you can scale down to have some breathing room......"