Beverly Hills Apothecary

"I'm so happy to have found a a pharmacy that is responsive and fills prescriptions quickly! They are courteous and helpful, and will even meet me curbside in my car. I'll never get the time I've wasted at CVS back...."

"My doctor sent in 3 prescriptions. Two were sent to my home but the third was not. Two days later, I contacted this pharmacy since I heard nothing. The employee told me that the reason it wasn't sent had to do with waiting for the insurance to approve it. Five minutes later I got a bill for $50 for an antibiotic. I thought it was a lot but paid. Later that same day, I got a bill for $15 for the same antibiotic. I called and found out that the pharmacy messed up and charged me without insurance. They would not refund me even though I was told that I would be paying the insurance price in the first place. I explained it was their mistake but she said it was "policy" not to take responsibility for their error and instead to have the customers absorb the cost of their mistakes. No thanks!"

"Best pharmacy in LA hands down! I’ve been using them for years. They specialize in dermatological prescriptions but I’ve been able to fill other prescriptions and get over the counter meds from them as well. They take insurance and for derm prescriptions they apply coupons to get the best price. They also ship overnight or deliver to you at no extra charge. You don’t get this type of service from corporate chain pharmacies. All the pharmacists and staff are super helpful and caring."

"Shocked. For some reason my doctor could not fulfill a prescription at CVS so they sent me here. The doctor gave me their voucher which said they’d call me. They didn’t. The voucher said I could text them, I did, they never replied. When I called them the next day, it was clear they haven’t started the order. So I go to Beverly Hills and it takes them at least 10 minutes to find my order. There are no other customers. And they charged me 5 times more than I was charged before for the same medicine at cvs."

"I didn’t want to use this place to begin with, but my dermatologist told me they had a relationship with this “pharmacy.” My $15 prescription was never delivered in the mail and when I reached out to let them know, they told me I would have to drive there to pick up the replacement. I live across town 45 minutes away (on a good day). I didn’t dignify it with a response and I will eat the $15 cost and find a new provider. Will never use them again."