CVS Pharmacy 16922 Bolsa Chica Street, Huntington Beach, CA 92649

"Mrs.Daoud is great ,very helpful and professional"

"Since 2016, I've been a loyal customer at this pharmacy and was initially satisfied with their service. However, things took a downturn when a new pharmacist, Feby, and an unidentified Asian male joined the team. Their lack of management skills started affecting the service quality. This behavior seemed to rub off on the rest of the staff, resulting in disrespectful treatment of customers. I witnessed this behavior towards other customers and experienced it myself during my visits. Furthermore, the pharmacy's efficiency declined. Despite receiving voice messages stating my medication was ready, I often found it wasn't prepared when I arrived. Additionally, the pharmacy used to have continuous service during lunchtime, but they now close, returning at 1 PM. Unfortunately, they are consistently late in reopening, and even when they do, they request customers to wait an additional 5 minutes. The breaking point was when, on 09/26 around 12:30 PM, I received incomplete medication after waiting for 20 minutes. I had to endure another wait after paying to receive the missing items. The overall service has deteriorated significantly. While I prefer the convenience of this pharmacy's location, I am determined to address this poor service and will take necessary steps to do so."

"Pharmacy needs additional staff. Our neighborhood has a general population of Seniors. Which quite a few do not have the stamina, patience or can stand & wait in lines. I have seen people while I waited in lines getting testy with the staff. I was their today 8/13/2023 4pm the people in line were wrapped around in to the main isle of CVS. Only 4 staff were working."

"I’ve been coming for about 4 years I’ve watched changes happening and how it has managed to take a toll on pharmacy changes yet these people have managed to do the amazing out of craziness! I myself sometimes get annoyed but remember we can only do what we can and manage what we can we are all human."

"My doctor’ s prescription said take one pill daily. CVS filled prescription and wrote one pill after every meal. This is pharmacy at Warner and Bolsa Chica in Huntington Beach. Double check this pharmacy!!"