The Bruce Company

"I came here to look at the plants and I got 4 plants that I love! The gift shop was very unique. The staff was very pleasant."

"I had a landscaping job done about 6 years ago. The issue has been the trees/ steps. They were going loose at various points and locations. They came out a few times to re- glue. Then about 1.5 years ago I started to see some cracks and when one stone broke I was told they did not make the product any longer in that size. I came up with my own solution. Now all steps are crumbling. I had reached out with no response. Would definitely not recommend for hardscape jobs"

"Terrible service to our HOA today. Many older residents forced to shovel their own sidewalks and driveways. Bruce Co didn't even get to our area in the development until after dark. Because our development wasn't cleared earlier in the day, we now have serious icy conditions to navigate for the next 2-3 weeks. Very disappointed."

"I passed this place for years because I don’t have gardening and landscaping needs but I saw an ad for their holiday gift selections. Looked like I might be able to find holiday hostess and coworker gifts, and it was. I also discovered that it’s probably a great place to find unique little gifts for people all year long. I’ll definitely shop there again when I need a unique gift that’s nice quality but won’t cost a fortune. (they also have some stuff that does cost more if you’re looking for something special!)"

"We had a negative experience working with Bruce Company. We wanted their help planting trees, re-seeding and re-grading our yard. Greg visited to look at the property and understand our wants, and we made sure to tell him our budget range multiple times. Each time agreeing that he could design something within our budget. He visited again with his design and spent an hour with us meticulous addingd things and clarifying things within the design. When the quote came back, what he had designed was 4x our budget, with the original design without any additions or changes probably 3x or so our original budget that we gave them. It felt like a complete waste of our time and a way to upsell things without any transparency to cost. We also requested an itemized list to see what the pricing was to make some cuts, and they would not provide it which was super shady. What ended up being within our budget was like 5 trees just bare planted, and they recommended phasing the project. We ended up only using them to re-grade the yard (mostly to get our $600 design fee they charge) back. Our work was scheduled for August and kept getting pushed back, and they finally made it back out in late October, which is really not ideal for re-seeding a lawn. So we paid to have them re-seed our lawn during non-optimal growing conditions, and they don’t make any guarantees about the successful growing of the lawn. Greg seemed like a nice guy, but I have to say that the Bruce Company way of working is not consumer friendly due to the lack of transparency, timeliness of response and overall value of what you get. We ended up going with SRB’s trees (they have their pricing right online and are super great to work with) and getting 19 trees planted for UNDER THE BUDGET that Bruce Company quoted us for the first “phase” of a few trees of our project."