West Coast Ear Nose & Throat 2438 North Ponderosa Drive, Camarillo, CA 93010

"This is a long overdue review. I normally go to the Thousand Oaks location but Dr. Voorman was out of town and I needed to be seen before I went on a work trip that was back east. Well I had the wonderful privilege of being seen by Joe Lee. I recommend you retire sir and if you are not of retirement age you find another career. He was a very unprofessional uncaring individual. With his lack of care for a concern I had I ended up at urgent care and was so sick I was unable to travel and had to cancel my trip. I probably could have avoided how sick I became if he would have taken the time to listen and address my concerns. Worst experience and I will never be back. Can't believe this person sees patients. Yikes!"

"This is the most unprofessional medical facility I have ever come across . Appointments were cancelled times changed the day of appointment. They Have no concern for patients."

"Horrible experience 1st time visiting and not going back! I called and made an appointment for my 2 year old daughter a week in advance and provided all the information. We arrived 30 mins before the appointment time to find out that there was no appointment because they forgot to enter the information on the system. After waiting 2 hours, and all paperwork completed, there was nothing that they can do then schedule another appointment for following week. I was flexible and I was willing to go to another office at any time since took the day off from work and waited over 2 hours. In addition my daughter was suffering ear infections for the last 2 months. Luckily a patient heard the situation and noticed they weren’t flexible at all, he offered and gave up his appointment to daughter since he saw that they were not accommodating. Dr. Lee saw my daughter and he was very rude “is very normal for kids to get ear infection I don’t know why you’re here” Obviously having ear infections for 2 months and 4 rounds of antibiotics is not normal. He saw us for like 5 min and he said it was normal. Then Dr. Lee had the audacity to called my daughter’s pediatrician questioning why she referred my daughter to his office demanding an appointment?! - NO Dr. your staff made the error!!! I know you heard the conversation I was having with front dest staff and you interrupted to schedule a follow up appt for another your patient. I proved your office with me cellphone call history where shows I called your office and call lasted 19 mins. Dr. Lee & staff never apologized for their mistake, all we got was bad attitude and treatment. Office deserves ZERO stars rating. I’m glad I took my daughter to another specialist in Santa Barbara, where she’s getting the right treatment and Doctors & staff are very welcoming and professional."

"Jaesung Lee was great and kind. Listened very well and diagnosed me quickly. He knows his stuff. The office staff was poor. I had to wait over an hour to see Dr Lee when I was the only/ first person waiting and In office. They skipped me and allowed other patients to see him before myself too. Very unprofessional."

"Dr Lee examined my ear nose throat today with care and skill. My problem EAS a periodic dizziness on my left side. After a short history of my problem and medical paperwork he did a number of tests and probes. I was pleased with his exam and his conclusion which ruled out several possibilities of the cause. A month ago he examined y husband who had a build up of wax in his ears that had harded and was painful. With care and skill and a machine and microscope he removed the wax and restored my husband's hearing and no pain. He advised no more hydrogen peroxide in his ears for cleaning. My husband was restored to comfort and hearing again I recommend Dr Lee wholeheartedly for skill and patient focused manner."