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Quest Diagnostics
500 Paseo Camarillo, Camarillo, California 93010
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services, located at 500 Paseo Camarillo in Camarillo, California. As a health institution, they offer a wide range of medical tests and screenings to help patients and healthcare providers make informed decisions about their health. With state-of-the-art technology and a team of experienced professionals, Quest Diagnostics is committed to delivering accurate and timely results to improve patient care.
Photos of Quest Diagnostics
500 Paseo Camarillo Suite 103, Camarillo, CA 93010, United States
Opening hours of Quest Diagnostics
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Quest Diagnostics
"I have been going to this location for many years for my annual bloodwork. This past August I went in and the gal who drew my blood billed a completely different insurance company and was not the friendliest as she only said hello and goodbye. Now I have the daunting task of getting this taken care of in my spare time. She should have asked for my insurance card to verify. That's her job. I like this location because it is small and usually not busy. Depending on how this situation pans out I may be going to another Quest location."
"this place is terrible their customer service is the worst I've ever encountered in my life. I got there five minutes early for my 4:00 appointment, checked in, and waited for 20 minutes. I went back in and they informed me that they close at 4:30 (it was 4:20) and they didn't have time to do my simple blood draw. There was nobody else there the entire time and multiple employees talking behind the desk, yet they still refused to do my panel. Lazy, rude, terrible customer service."
"Extremely poor customer service! Had a scheduled appointment and when I showed up the office was closed and the door was locked. Waited approximately 20 minutes before the quest employee showed up. No apology, no excuse no explanation! When I told her I had been waiting and had an appointment she told me I was wrong and close the door and locked it in my face! Two other patients had been waiting for her for over an hour she left all of us standing in the hallway with the door to the office locked. Can’t begin to tell you how rude she was! Do not go to this quest Office! If this is any example of the professionalism then they have a lot of work to do with this employee! I would give it a zero if I could!"
"I went in (5 minutes late), signed in on the computer, and when offered the opportunity to wait outside and receive a text when they were ready for me, chose that. After 20 minutes of reading on a bench, I went back in and found no one in the waiting room. Two or 3 staff were sitting chatting in one of the back rooms. I asked if they knew I was there. One of them came out and was immediately gruff and unpleasant. She asked a few questions and interrupted me every time I spoke. I got the feeling she was pretty angry that I had interrupted her. I finally interrupted back after one of her failures to listen, and said I wasn't done talking. She threw up her hands and stormed off, saying she wasn't comfortable doing my bloodwork. My thinking was, she's not comfortable, full stop. I'm not sure if their computer system failed, or if they failed to use it properly, but either way, I'll never go back. Too ... uncomfortable. I would never keep an employee like that in my business. Ughhh. I drove across town to the tried and true Las Posas office, where I got the usual friendly efficient service, and was in and out without an appointment in about the same time it took me to MAKE the appointment at the uncomfortable Paseo Camarillo office, which gets a star or two for being clean. It was certainly cleaned out of patients - I have a guess why. So, go to the Las Posas office. They're always terrific."
"This is some of the most pathetic customer service I’ve ever seen. They have people waiting outside to wait to be drawn but barely call the names loud enough to hear from the door. The other patients have to call their name outside because the workers can’t be bothered to step into the lobby. The receptionist also had an attitude and yelled at an old lady because she wanted to sit down. The online messages are a total lie. They told me to go up to be drawn but I’m still waiting outside half an hour later."
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