Ventura County Behavioral Health 1911 Williams Drive, Oxnard, CA 93036

"Whenever I call the crisis team I’m never met with understanding or compassion. They are the worst of the worst. I will add that they are prejudice against people."

"Front office staff is robotic, rude, incompetent, and a huge part of this extremely problematic place. Dr was abusive, cold, unprofessional, accusatory and a hindrance. SHE needs serious and long term psychiatric help..... immediately. The happiest and most productive I've been in years was when I made the decision not to return. Please do not go here for help. From the waiting room to the robots behind the glass to the idiots that call to "confirm" when they already have, to the idiots that don't know how to print forms with actual ink in the printer, to the cold useless Dr T.... they are waaaaay below the standard of care. I wouldn't take a stray cat there. VCBH is never good, but this place is criminally bad. There are telehealth physicians who will take Medicare. Try that rather than going here. This is worse than your last resort. This is worse than nothing. Stay safe. Keep trying. But not here"

"Let me start off by saying this place and the people who work at VCBH have saved my life. They've diagnosed me correctly and we've found the perfect medications I need. If not for VCBH, I wouldn't be here to give this review. If you or someone you know is going through severe depression, PTSD, or undiagnosed, go here because there are soo many more diagnoseses that they will pinpoint and give the proper support of medication. They have 1 on 1 counseling as well as group therapy and much more! There's no reason to live in agony when you can get professional help. I am now very successful. I could not have lived my days out with what was going on in my head. My life is is worth living now that that I've gotten All my mental blocks out of the way. It's all due to therapy, medication, amazing staff, etc. I would not have a great life that I do now without VCBH. This is my true and honest experience that is priceless."

"Terrible mental health services and communication. Was sent to the South Oxnard Clinic for therapy. The therapist always called my emergency contact number for phone appointments and never returned my calls. She was also quite rude and constantly interrupted. The psychiatrist shamed me for breastfeeding because I had to take a break from some medications but wanted to continue therapy for mental health support. I reached out to grievances to switch offices and they urged me to stay there because it was a lot of paperwork to change. But I still tried to go forward, they took my number and said they'd have someone call me to make the switch. 2 weeks and they never called. Completely failed a postpartum mother who was seeking help."

"Lots of turnover, and miscommunications. The staff are all pleasant. Trying to understand the tools that you have available, and then requesting them is where allot of the clients get stuck. The medical staff will only prescribe psych meds( not even an inhaler), and will prescribe weaker versions, doses, or outright discontinue medications, regardless of how helpful they are to you. If you have severe anxiety/anxiety adjacent diagnosis, do not expect any anxiolytics or similar from them. Expect Nurse practitioners and Skype calls with a psych that doesn't understand or listens for the wrong things, and they can be pretty apathetic. All this being said, non medications related staff are all usually very pleasant."