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RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
2861 North Ventura Road, Oxnard, California, United States
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About the RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
RiverPark Dentistry, located in Oxnard, California, is a top-rated dental institution led by Dr. Shelby P. Lapiad, DDS. Our team is dedicated to helping you achieve healthy, beautiful smiles in a relaxing and friendly atmosphere. We offer personalized treatment plans to suit every patient's needs and budget, using state-of-the-art equipment and highly-skilled staff to ensure the best care possible. Whether you're visiting us for a simple cleaning or a more complex procedure, Dr. Lapiad and her team will provide thoughtful and gentle care. Contact us today to experience our unique and comfortable dental services.
Photos of RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
2861 N Ventura Rd #201, Oxnard, CA 93036, United States
Opening hours of RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
11:00 - 19:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
"Beautiful office! The staff was very helpful and attentive. The hygienist was very thorough with my new patient evaluation. The treatment room was very comfortable with a great view and the option to watch Netflix. I look forward to future visits."
"It has taken many months for me to get to the point where my dissatisfaction has outrun my patience regarding a request for a service at this dental practice. After much consideration and discussion with the dentist, I decided to address my missing tooth with a solution that wouldn't break the bank or compromise comfort. The dentist, understanding my concerns, proposed a solution that seemed ideal—a middle-of-the-road option that would seamlessly fit between my adjacent teeth without the need for invasive procedures like expensive implants or bridges with wires that I pointed out I was not interested in. Initially relieved, I underwent the necessary preparations, including root extraction, collagen treatment, and antibiotics. Anticipation grew as I looked forward to finally closing the gap in my smile. However, upon returning for the fitting, I was shocked to find that the proposed solution had morphed into a full bridge with wires, completely contrary to what was discussed. Despite expressing my dismay, my concerns were downplayed, leaving me feeling embarrassed and unheard. Despite my discomfort and inability to eat or sleep with this new fixture, which was not the solution I signed up for in the first place, I was encouraged to persist, with promises that I would 'get used to it.' This affected not only my speech but also my confidence at work. I have not been able to persist and wear this. In the end, I am left with a disappointing outcome that not only fails to meet my expectations but also undermines my trust in the dental practice. It's disheartening to walk away from a supposed solution feeling like I've been shortchanged, especially knowing that my dental insurance won't cover a revision."
"I am a person hardly too pleased with the services provided to me but the dental office of Riverpark surpassed my expectations. Doctor Pam and all the staff are very professional and friendly. I am very pleased, happy & satisfied with the workmanship they performed. They have new and advanced equipment, clean and parking space is plenty. I highly recommend this dental office. Thank you Riverpark for such good service and desication."
"Unless you want to deal with a dentist that overcharges and avoids you when she makes a mistake, don’t go here. There were red flags I saw throughout the years, but the final one was when Dr. Lapiad insisted I needed two night guards and insisted that my insurance would cover a majority of the cost of both. Insurance did not. When she found out, she basically said there was nothing she could do. She became very avoidant and didn’t want to see me even when I kept having pain from my night guards and asked if I could just get the old version I had that worked well. I ended up getting a second opinion from another dentist who said I didn’t need two and didn’t understand why I got two. I went back and forth with the office about fixing the issue, Dr. Lapiad not being accommodating, and even getting told I was scheduled when I was not. Months later I got the issue fixed, but I had to miss work various times because they said they could not schedule me after 4:30 p.m. for a big mistake she made. She didn’t even see me any of the times I went in. She had a hygienist deal with it. I will not be coming back here as she is only kind when everything goes right and avoids you like crazy if she messes up. A genuine dentist would admit their mistake and try to help you fix it. Last three things. One, I am not sure if she treats her employees well because a couple of times I have gone in, I felt some tension and overheard a remark she made to one. That did not seem professional at all. Two, while I was waiting in the waiting room my first visit there, I overheard the receptionist say a patient’s complete social out loud. The receptionist knew I was there. That does not sound confidential and made me wonder how many times they have done this. Lastly, I don’t know if they still do this, but back then they would offer their patients free gum in exchange for a 5 star review. The reason why I stayed so long was because I liked the hygienists, assistants, and Dr. Pham. They were nice."
"Dr. Lapiad and her staff, including Dr. Pham, the dental hygienists and administrative assistants, are all very professional, intelligent, dedicated, thorough, and friendly. From my experience, they treat you with care and answer all of your questions. I wasn't always fond of going to dental appointments, but now I look forward to them because they make you feel at ease and comfortable during your visits. Very clean office and you can even watch your fave series on Netflix while they work on you. I always leave feeling refreshed with clean teeth! They seriously offer the BEST dental care!!! Thank you for always taking great care of my smile :)"
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