AAA Montebello Insurance and Member Services

"Ashley Gomez has a really bad attitude lacks professionalism and customer service skills. Was extremely rude to my mother."

"Lilliana Cunningham is an incompetent agent who did not file our registration as new members. The first call, while she was completing our file continuously told us she would call back. She called back and forth getting our information to where she was rushing. About 2 weeks later, she calls back only to tell us she got the incorrect VIN number on my vehicle. The incorrect information by this incompetent agent lead for us to get a supposed letter by an underwriter, that we never got. There was no email or phone for the underwriter to reach us (Lilliana's incompetence as we have proof of her calling us and emailing us). Be careful working with Lilliana Cunningham. And I very much hope the supervisor reads this and reaches out. Completely unacceptable and dissatisfiying customer service for a service we are paying for."

"I went for 30 min membership and needed up for 3 hrs moving all my home and car insurance I sat there and was patient and got it down. I went in today 15 min after closing. No one would give me my tags. Quick to slam door in my face. Thanks to Susie at aaa in Montebello and the bleach blond woman after her"

"This is a great place, less crowd, plenty of parking. I prefer this place over the one in Alhambra. I want to specifically give 5 stars to the associate names Melissa T. She was professional, helpful, and knowledgeable. Thank you....."

"Regular size office . Plenty of parking shared with Sears and Petco . All services offered insurance life insurance international passport passport photos DMV service and even open on Saturdays. Gets very busy plenty of seating clean restroom friendly staff."