Bellevue Eye Medical Center

"Visited their site with severe pain in my eye. Just to seek for an opportunity to see a doctor or possibly making an appointment.. Receptionist was very kind, but she told me the clinic do not offer such services. Wondering what medical this clinic practice then."

"Dr. Dacanay literally saved my life & my vision in 2009 when he was still a doctor in Everett, WA. I’ve been searching for him to thank him for a very long time. Dr. Dacanay is extremely knowledgeable and was the only doctor (out of many) who was actually able to diagnose me with the rare condition that I had. While other doctors were prescribing pain pills just to get me in & out of their office quickly, Dr. Dacanay actually listened, paid attention, and was very thorough. I can’t thank him enough for the care that I received."

"I had an appointment scheduled in a few days, but then they called to squeeze me in from the waiting list with an hour's notice. The person who called provided billing information that I found questionable, and which turned out to be incorrect. Then she transferred me to the accounts person who kept whining about how the simple arithmetic was "very confusing", then to the manager who said she didn't really know what the bill would be, that's up to Medicare and the first person didn't have any authority to volunteer billing information. I said if they had carried out what she told me it would have been fraudulent to which she said there was no intent to defraud Medicare. So I said then it's incompetence, which she said she couldn't accept. I then said her inability to accept incompetent actions by an employee is itself incompetent. She cancelled my appointment because, she said, I'd used inappropriate language. Bureaucrats really hate that word, incompetent. The issue was about how much I would pay in advance of treatment vs how much they could collect from Medicare. The math is simple but once I began asking questions the interaction became so difficult I have to wonder if there is a history there of difficult patient interactions regarding payment. However I believe the treatment I was subjected to may be because they find Medicare billing and reimbursement rates a burden they would rather not have to deal with at all. I gather from other reviews that the doctor himself is highly skilled. So they are probably trying to juggle appointments constantly to fit people in. There simply aren't enough good doctors. The result is assembly line medicine. However my understanding is that the medical profession itself regulates the number of doctors who can practice specifically to keep their rates up, so money grubbing may in fact be an issue here. I've been to three other opthalmologists since, a first and second opinion, and now am seeing a specialist all billable to Medicare. None of them have required payment of any Medicare deductible in advance, let alone the full yearly amount these people tried to demand from me for a first visit, and then canceled my appointment when I questioned that practice."

"I have Glaucoma and my eye pressure is 20 over 20. I had laser surgery in June, and after one month, my eye pressure is down to 15 for both eyes! This is really good, and the Doctor is a very nice person! My mom usually goes to another Doctor in a different office, but I am so happy with Dr. Dacanay’s services that I switched her over. Now she is a patient in the same office as me. Glaucoma runs in my family, my mother has it too, so I am very happy to have found a doctor who I can trust and believe in his performances. He predicts that the pressure will continually decrease, and I am optimistic with the results. Thank you Dr. Dacanay!"

"Originally met the doctor after a visit to the emergency room and thought highly of a young knowledgeable doctor but once I had to visit the office on an emergency basis after two months from the initial visit, I was told to get in ASAP and with in few minutes then I was contacted not to go in because they do not accept my insurance. I was shocked to see such practice in Berkeley because people are very considerate and passionate in Berkeley and such behavior is rarely seen. I had to threaten to contact Channel 4 for them to see me and I paid 200 dollars for the visit. Even though the initial error was theirs not to have checked my insurance after the first visit and not informing me in time prior to the second emergency that I could not continue to see them for a follow up visit. All it would have taken to do was a courtesy letter to inform me that they are not in the network. But sure I had to find out on a second emergency and what an experience. I am only thankful that the second emergency was not life threatening and I was not about to lose my eye sight. So please reconsider before visiting a doctor weather their oat to care for a patient comes first or the pocket and that is understandable if they behave within the frame of courtesy and contact the patient and let them know that the future visits can not be covered. I paid the 200 dollars but I thought of my dad who was a doctor and never did behave this way with a patient."