SOL Physical Therapy

"the receptionist is a liar and seems overworked because I had an agreement to work on lien with them due to a car accident I wait 2 months to see them then after 2 little appointments they lie and say my lawyer canceled the contract then when I called no answer and I show up to show them the lien agreement the receptionist had an attitude and I told her my lawyer didn’t cancel anything and then she calls me later to say ohh we stopped working with lien cases stopping my treatments right there and wanted payment right there like they never held up there end of the agreement and they make your appointments to spaced out to get any results go to another space they will only disappoint you"

"Super frustrating scheduling experience. I was advised by SOL (double confirmed by my medical insurer) that my PT was covered when I made an appointment for time-sensitive post-op therapy a month ago. After waiting a month, I get a call two days before, advising that they will no longer accept my insurance. This means I have to jump to the back of the line at another provider - further delaying my recovery. If you plan to use medical insurance at SOL, you might want to look elsewhere."

"This is a great facility, extremely, conveniently located, they offer free parking. All the positions and physicians assistance are wonderful, the office manager/owner is very involved, and all the staff are proud to work there. Really a pleasure to come for something that you wish you didn’t have to. They also take insurance and are very flexible. Easy to set up appointments and very accommodating since they have so many attending physicians. I’m working with Danielle and Alexander and they are wonderful.Thanks"

"while the PT remains solid, the billing practices are incredibly shady here. they have charged my credit card without authorization with no apologies. they have tried to bill me in error for something I didn't owe w/o apologies. they have harassed me multiple times by email and phone after I've asked them to not contact me. Based on this content, you'd think I owed them hundreds to thousands of dollars! Not so. They have done this b/c I wanted to let my insurance settle the bill first so I'd have an detailed statement so I can use my FSA card. I'm pretty sure they've broken some laws. Their admin is following rules that are crooked. Their PT Staff is good This is what happens when corporate america runs healthcare"

"SOL PT Berkeley is a warm, welcoming environment with very knowledgeable physical therapists. Danielle and Brent have supported my recovery from a serious nerve injury that left me unable to use my leg — their work with my has led to a rapid recovery and education on preventing reinjury in the future. They address my healing holistically, assessing and treating the entire body, and also encourage other healing modalities where appropriate. I plan to continue coming to SOL PT to stay strong even once this injury is behind me."