Eldorado Community Service Centers

"You can only go 630-1030 on the weekends. I found this out by showing up late, maybe give patients a heads up about weekend hours from the jump!"

"This place has gone down hill consistently in the two years I have been here. The doctor is delusional and makes up his own protocol, I’ve studied to be an alcohol and drug counselor, took classes on MAT protocol, attended multiple clinics and have never heard of 5 to 10 milligram takedown that he does regularly( standard is 1 mg at time)and will refuse you take home and other freedom people have earned. If you are not willing to subject yourself to his game or are honest about how bad the illness caused by such a sharp decrease will be for you he will threaten to throw you out. I was told they have to decrease you every year but I know that’s not true because the other non independently owned clinics don’t do this only him. It’s sad the former staff made up for his lack of professionalism but his new crew are puppets and are fire as fast as they are hired. The cops probably have him in there pockets too(people talked before getting fired/ quitting more than once)god only knows how psychologically depraved this man really is. He definitely doesn’t care about the patients, I saw a patient die( overdosed )in the hallway because he couldn’t be reached early one morning and found out that’s not abnormal here, on another occasion a man was taken out in ambulance and his counselor reprimanded for saving his life and calling the doctor while Dr. Foster wasn’t present ( legally he is supposed to be a lot more). Hands down this WAS the friendliest place to get services almost 2-3 years ago but now it’s a place I don’t recognize."

"Absolute worst, in my opinion. Dr. Foster Carr hasn’t even taken the time to met me after 4 years (I transferred from a sister clinic) and for NO reason tried taking me down a huge amount and has been consistently trying since I arrived, to take my take homes. He previously made me go down which I thought was a one time thing which it clearly wasn't. They can’t keep counselors on for long and it’s easy to tell why - the doctor has "the last say" and doesn't come more than a few hours a week to "sign paperwork". He doesn't listen to counselors who know the patients. Do yourself a favor…if you’re actually trying to stay sober go somewhere else. Sad to see that Dr. Carr puts profits before the Hippocratic oath...some doctors get into the addiction industry early in their career to help and others enter at the very end, during an opiate epidemic. Find the one that works best for you - research :)"

"My good friend is a patient here and has been for a couple of years now. Over the two years that they have been a patient the office employees have demonstrated their complete incompetence and disorganization. It's always a case of the right hand not talking to the left. New "policies" keep arrising despite so much time having gone by. The front office NEVER calls when there is an issue or a change, they simply surprise you when you arrive. There are so many hoops to jump through and just when you think you've complied with everything something new comes up. Most patients coming here are seeking help and support to recover, often there is no where else nearby to go to and this is the only option for some. The office clearly behaves like they know this. Recovery is hard enough without an office that runs like it's designed for you to fail. I highly suggest anyone considering going to that place tries their best to find better care. Everyone deserves to be treated with respect and consideration, you won't find it there."

"The short Hispanic lady with the unprofessional tattoos on her arm who is at the front desk sometimes is so unprofessional and rude. First off how she spoke down to me was rude and full of contempt. She told me I had to see a counselor to dose. (Often times I am only informed the day of, when I have to see my counselor which gives me no time to prepare) I kindly told her I was on lunch at work and could not devote that kind of time. She told me I couldn't dose. So now I'm confused because I thought this place was about helping people and I have a full-time job and I'm trying to stay clean and this lady is completely unwilling to work with me. She also had me feeling like nobody else would help me. Then I asked to speak with Mike. When I did that she rolled her eyes and with me right there at the window looked at the other receptionist and rudely implicated that I was lying about being on lunch and that I was just gonna go tell my lies to Mike. Sure enough Mike understood and let me come in the next day. I wish I could give this place a better rating because of Mike who is nice, but I have to go through this lady too she often ands deliberately condescending and obnoxious and unhelpful. She has no business whatsoever in a treatment center with that kind of attitude but El dorado isn't a treatment center. At least not for people with jobs. They rarely work with you on anything. As soon as you fall a little behind on payment they are having the doctor rapidly lower your dose in a rushed forced detox. With no concern for withdrawal whatsoever. They just fill up their clinic with homeless people who have state funded medical insurance. The same people who are never getting off methadone because they literally are just abusing it biding their time until their next hit. It's called clipping and almost all the medi-cal patients do it. They have about six cash patients and the rest are state funded. And because they have their clinic designed around these homeless people just trying to get in and get out as many government checks as they can those of us who have jobs and are actually trying to get clean to stay clean and plan on getting off of methadone one day are treated like absolute dirt. And it's like pulling teeth to get them to help with anything or work with you on anything. By the way they lie about their counseling too. Mandatory sixty minute sessions are usually 5-10 minutes and signed off by the counselor as the full 60. These crooks must be making a killing."