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Navarro Pain Control Group Inc
2452 Fenton Street, Chula Vista, California 91914
About the Navarro Pain Control Group Inc
Navarro Pain Control Group Inc is a leading medical institution located in Chula Vista, California. Our team of experienced doctors and health professionals specialize in providing comprehensive pain management solutions to help patients improve their quality of life. Whether you are dealing with chronic pain or recovering from an injury, our dedicated staff is here to provide personalized care and support. Visit us at 2452 Fenton Street to experience compassionate and effective pain control services.
Photos of Navarro Pain Control Group Inc
2452 Fenton St, Chula Vista, CA 91914, United States
Opening hours of Navarro Pain Control Group Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Navarro Pain Control Group Inc
"*****VETERAN FRIENDLY****** I was referred to Dr. Navarro through the VA. I have been in debilitating pain for years due to injuries, overuse and years spent in the military. The staff and Dr. Navarro were super friendly and got me in so quickly. Dr. Navarro quickly assessed me and reviewed my MRI from the VA. She got me in the very next day to do a steroid injection for my lower back. I woke up today without pain!!! Her front staff was very friendly, her MA's were great, and the nurses were helpful during the procedure. Dr. Navarro herself is soooo sweet, thorough and caring. I am so relieved to have found her and to be out of PAIN!!! Highly recommend for VETERANS who deal with chronic pain like me. I was not disappointed and unlike the negative reviews I did not have this experience at all."
"Dr. Navarro is nice but the staff up front and the ones that do referals are lazy and inexperienced. When they tell you they are going to call back don't hold your breath."
"I gave one star because there was no zero. I spent 7 months of pain for them to treat me unsuccessfully. They ordered x-rays for my back, but then never addressed it. I assumed there was nothing to show and they continued to schedule me for steroid injections every 2 weeks for the remaining 5 months with no relief at all. I decided to tell the assistant(Christopher Vargas, who was very helpful) I felt there was no result and that I wouldn't be returning. He decided to schedule an MRI in May and the results were shocking! It included the x-rays I had done in December which showed a severe and damaging condition in my back, but was never told about it at the time. It became obvious they kept scheduling me to make money. I now am preparing for major back surgery due to fusing and compression of major nerve roots. I can't help but wonder, if this had been addressed in December and not May, if I would be going through this now. I will say Dr. Glasser seemed nice until I stated it wasn't helping, then she curtly said "You don't need to schedule any more appointments with me". The girls at the front desk were rude and uncaring. This place is the worst and I hope they lose their license!!!"
"Ive been seeing Dr. Navarro for several years now and currently she is employing The absolute worst admin staff I've ever delt with. lm sure Dr. Navarro is unaware of how unprofessional Carman williams is. It's unfortunate Dr. Navarro has people like this interacting with her patients. They are extremely rude and disrespectful. Carman Williams is very unhelpful, rude, disrespectful and not willing to help in any way when a patient is trying to follow up on a matter the doctor assured me would be handled. She refused to forward me to a complaint department or give an email that would allow me to notify the Doctor of her disrespect and unprofessionalism. Hopefully Dr. Navarro will eventually see this review. UPDATE 6/5/2023 Today I received a letter in the mail from Navarro pain control group stating that after being a patient for 5+ years I will no longer be cared for here. It wasn't signed by the doctor and i never received a call back from her so she could hear how her patients are being treated by her staff. Check out her rating. Clearly this is an ongoing problem and its delt with by refusing to care for the patients. I have no idea if the doctor is aware of what's going on in her practice or not but I'm certain based on what was said in the letter that my above review is why I am being dropped as a patient. I would recommend to anyone who sees this review to request a different pain doctor if you're unlucky enough to get paired up with this one. It's a shame because Dr. Navarro and the people who work in the back are great. It's ALL the administrative people. They're the worst I've ever delt with."
"I used to got o this office for pain management. Unfortunately, they stopped seeing me due to one missed apt, which is ever so sad because now I'm suffering. I needed a ride for my apt and my ride canceled last minute, which was out of my control. They wouldn't let me uber there so they put me in a really tight spot and then said they wouldn't see me anymore for anything. When in the past they have canceled my appointments last minute, rescheduled last minute, and I have been left waiting for long periods of time because they were running behind. So, ultimately I feel it is quite the double standard for them to be untimely and expect so much from their patients, whom are suffering daily from immobilizing pain, and don't always have the means to always meet their standards of practice. I wish they were more understanding and less worried about a cash grab from the insurance."
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