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Amica Mutual Insurance Company
1650 Corporate Circle, Petaluma, California, United States
About the Amica Mutual Insurance Company
Amica Mutual Insurance Company is a reputable insurance agency located at 1650 Corporate Circle in Petaluma, California, United States. With a strong focus on providing reliable and affordable insurance solutions, Amica has been serving customers for many years. Their commitment to excellent customer service and personalized insurance options sets them apart in the industry. Whether you need auto, home, or life insurance, Amica Mutual Insurance Company is dedicated to protecting what matters most to you.
Photos of Amica Mutual Insurance Company
1650 Corporate Cir #110, Petaluma, CA 94954, United States
Opening hours of Amica Mutual Insurance Company
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Amica Mutual Insurance Company
"I found Amica over a dozen yrs ago, when fed up with AAA. they were then a small and very personable group of female agents, located only in N. Cal and Nevada. They helped me for each claim, for burglary or car a incident, with outstanding abs compassionate attention, not the aloof service of a big national company.. Now, they still cost more and the agents in 21 states (!) offer impersonal attention and apologies, as with any large company. I will be switching to another company with better rates now. If I not going to receive superiority customer service, I might as well save money!!"
"After 30 years, they dropped our auto coverage in California, despite outstanding driving records and no claims. Horrible treatment to longstanding customers. Find a better option."
"Yet another joke of an insurance company. After numerous horrible experiences with another terrible auto insurance company, I did research (I did not actually look here) and it seemed like Amica could be a reasonably good provider and with a clean DMV record, the quote that I got from them was very affordable. I signed up but they told me I have to wait 30 days for the plan to go into affect. Apparently that is the new way with many companies, maybe just in California?? Anyhow, after submitting more paperwork and photos and back and forth with them for weeks, on the very last day, numerous times the agent was interrogating me with silly ongoing questions like, 'there is an indication of CMML on your registration, what does that mean?'. What do you think it means, do you not deal with these transactions daily?? Yes it means commercial... The car I have which is currently in PNO (planned non-operation) and I am only getting collision/theft coverage on happens to be a hatchback Honda with commercial plates... No other insurance company has ever asked any questions about this... Make a long story short, just as I was trying to make a payment to start the policy at the end of that last day, the agent tells me, 'Sorry sir, our underwriters can not start the policy for you because this is a commercial vehicle.'. You could not figure that out a month ago when I provided you with the registration and did the application?? They are insurance people, yet another industry that in many ways is bankrupting our society; this is likely the way they need to behave so they can feel like they have a psychological edge on the public and in control by rejecting people based on their own incompetence. Pretentious and lame mostly. On to the next..."
"I have a claim where their insurer hit me. I have called AMICA insurance several times for their adjuster to contact me, their adjuster wrote fake notes saying she called me three times but no one answered and that is not true because they have the right number down on their notes. The adjuster also made notes on the claim saying my insurance is going handle the case, so I called my insurance adjuster asking if that was true; and they told me that was a lie. They could contact me through email which I have emailed them pictures of the accident, but gotten no response. The adjusters name is Patricia. The accident was on 06/04/2023 and the adjuster still hasn't contacted me till this day."
"I have had Amica for my homeowners insurance for about 20 years and they have been stellar. I frequently tell people that until you make a claim, an insurance company is just a bill collector so unless they are bad at taking your money every month, you have nothing to complain about! I have made two claims on my homeowner's insurance and both times they have been incredibly fast, no arguments about where/how I got things replaced, and paid instantly. By contrast, I had state farm car insurance years ago and they told me to take my car anywhere I wanted for repair, but when I took it to the dealership, they refused to pay half the bill because they felt like the body shop charged too much per hour for labor and I got stuck paying a very expensive bill (because the dealership wanted their money and didn't care that the insurance co was refusing to pay and they threatened to send it to a collection agency if I didn't pay). I hope never to have to make a claim again but if I do, I want Amica to be my insurer!"
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