Sharp Rees-Stealy Scripps Ranch

"I arrived 5 minutes early for an appointment with Dr DeCastro, waited 30 minutes after check in before asking if there was a problem. There was a “glitch” in the system which marked me as no show. It’s been 50 min and I’m still waiting to be seen. This facility needs a system overhaul."

"Dr. Saben has been my Primary MD for years when they had a booth at the finish line after July 4,10k race. Important to have an HMO MD as you work through referrals, tests n procedures. Lab personnel are great n so w his office staff, Cris n Jazmine."

"The audiology department scheduled a hearing test for my wife that will not take place until DECEMBER of this year. For the record, it is April 18th. The reason being is the high amount of turnover from people leaving Sharp in the past few months. Sharp is bleeding talent and completely undeserving of your money or insurance, while its upper members live a comfy life on your dime. There needs to be a coordinated investigation into how Sharp spends its funds, because for a non-profit I am starting to suspect embezzlement is in play when they don't have enough staff for it to take less than 7 months for a hearing test. This country needs single payer healthcare yesterday. Medical groups like Sharp are running a massive scam in conjunction with the insurance lobby that is bloating healthcare costs and padding the wallets of administrators and pencil pushers. If any Sharp patient liasons try to reach out about this, do not. I have spoken to several patient liasons over the past several months and I will treat any response as denigrating and hostile. Instead, fix your staffing issues, because every sharp patient knows what's going on and you aren't hiding the cracks as well as you think."

"This review is specifically for **Monica Moody, NP ***at Sharp @ Scripps Ranch on Wexford. [My other Physicians at this location, Derm, ENT, Optometry, Labs, etc., are impeccable.] What a nightmare Monica Moody, NP is. I have never been so uncomfortable during a doctor visit in such a vulnerable time as I was today with my high-risk pregnancy ultrasound appointment. Monica Moody, NP was completely vile, crass, and condescending to me during my first visit, before I even got one word in. She came into the office, coughing into my face/direction, with her single thin-layered face mask (a general cheap mask, not an N95). I asked if she was sick, and with great defense, she barked back "Yes, I am sick. I can't take 3-weeks off of work." She was snarky and rude and spoke over me the entire session, I could not get one word or question in. It was overwhelming. She was very "burn and turn." "You do what I say, you don't question my authority, you don't speak, and then you get out." I was grossly uncomfortable with the unbeknownst/unscheduled procedures she wanted to add to my ultrasound appointment (things that would affect my uterus and my baby). I expressed my discomfort with her and her plan respectfully, and she only got defensive with my apprehensions. When I confirmed for the 4th time that I was opting out of anything but the ultrasound, she replied "Fine, but just so you know, I will need to put down that you DECLINED, and it will be VERY DIFFICULT for you to get another appointment unless you do this right now." She acted as if she received commission on procedures. In addition, when I told her I felt "rushed" she snapped back and said "that's because you were late. Most patients come 15-minutes early." I was early and was at the check-in downstairs, until I got to a representative who informed me that the check in for OB was different and at a different section of the hospital. She was outrageously unprofessional, and I tried to keep my calm and trust her, but it got to a point when I had to let her know I was not comfortable proceeding. While on my way out through the internal office area, I explained to her why I was leaving (because of her hostile behavior), and then her demeanor was suddenly different while in front of her colleagues (softer). When I called another Sharp location shortly after, they told me that Monica Moody didn't enter any of my OBS paperwork (5-page packet) and that she didn't make any visit notes and put in that I "cancelled" the appointment. How unethical is that? Monica Moody needs to be sent to a training on bedside manner and patient professionalism. There are countless negative 1-star reviews regarding her on health sites. She's awful and most certainly in the wrong area of patient care."

"Dr. Tina Ziania is just BEYOND PHENOMENAL! No words can truly describe how amazing she is and her expertise is just exceptional. Let me tell you why. I moved from Washington State back to California when I was about 8 months pregnant. For one, I was considered in high-risk pregnancy state plus I had an ovarian mass complex that was found during my 1st ultrasound in Vancouver, Washington. I had seen 3 different doctors - of which they all can't give me the confidence & trust in my health delivering the baby. One of them advised to do normal delivery, then, come back within 2 weeks to do another surgery for the removal of the mass. The second doctor advised to do a c-section and not just remove the mass but to completely remove my left ovary but warned me of complications and excessive bleeding. The 3rd doctor said there needed to be more testing done to give a better assessment of my situation. So I was left with being stressed out not knowing what to do or what would be the outcome of my delivery. It was a blessing that our escrow finished 2 months before my target delivery date which made us move back to Southern California. Well, this wasn't the end of my troubles. After moving back, I had to find a new OB/GYN and had reached to several providers. One of them literally told me that they can't accept me as a new patient because I was already in a later term -- I didn't know that healthcare providers can turn away patients so easily. I was able to get an appointment with another provider, however, on the day of the appointment, they didn't have any of the patient record files I had already sent them ahead of time so they had no knowledge whatsoever of my situation. I was pretty disappointed with their poor quality of service. My best friend suggested I try Sharp as she's known people who have had good experiences with Sharp Hospital. I called Sharp and I was amazed at how organized and efficient everyone is -- from the person who answered the phone, to the nurse who takes calls if you have some questions or concerns -- note this is a dedicated phone number they provide you that you can call anytime you have some issues or concerns with pregnancy, the people at Sharp Rees-Stealy Scripps ranch are all very friendly and are always willing to help. I instantly felt that I was cared for and had relief from stressing over the delivery of my baby. I was scheduled to meet Dr. Tina Ziainia temporarily as the doctor I had previously chosen was unavailable to meet me earlier than scheduled. However, meeting Dr. Ziainia was such a great blessing because we have just fallen in love with her. I can't seem to explain them in words but we had an instant connection with her. She was super friendly, very confident, and very knowledgeable and was able to address all our questions and concerns. She had reviewed my file and knew what to do. Her expertise was ASTOUNDING! I've met several doctors and I must say that she is unlike any other doctor you'll meet and work with. She truly cares about her patients and her character & personality is just OUTSTANDING. She was leaving Sharp at the end of March 2022 and we met her end of February 2022 and yet she still agreed to take me on as one of her patients. Even though she was leaving, she did an incredibly fantastic job taking care of me and my baby. On the day of the surgery, I was confident that I was in good hands so the stress and worry were very minimal to almost none. She performed c-section surgery along with the removal of my left ovary. The surgery took roughly about 20 minutes and it was a success. On the 3d day after my surgery, I was already walking around and out of the hospital. I'm now close to my 3rd week postpartum and I have healed very well. I'm ready to get back to my normal routine and to work. My incision looks good, can hardly tell a baby was taken out of it. Overall, my experience with Dr. Tina Ziainia was remarkably exceptional. She is truly one BRILLIANT doctor."