Wesley Health Centers - Hacienda Heights

"Very disappointed with this office . Started off fine and I have been bring my kids here for almost 4 years . But lately not sure what is going on . They keep canceling and rescheduling my son last min . There was even a incident where I showed up and they told me “the call center” had schedule us incorrectly and we couldn’t not be seen. Now I don’t care who schedule what but it amazes me that the manager was so quick to threw another department under the buss . That didn’t show much leadership from him. I would of rather just an apology . That same day I was reschedule for an phone visit that was pointless because the dr just said my son had a viral infection . 1 day later fever still so high Turns out he had a Ear infection and I had to rush him to the ER ! Def won’t be coming back to this location again !"

"The doctor came out and told me in front of other patients in the waiting room to leave because my granddaughter tested positive for COVID-19. It was embarrassing and it felt awful to be informed in such a unprofessional manner. I’m not sure if this is standard practice but I felt as if this method violates HIPPA policy. I recommend doctors inform patients with a private note about results and importance of leaving immediately."

"When I was transferred to LA county I was assigned to Wesley. It seemed like I was always having a different primary to take what was first available. I came across Dr. Trang one day just taking whatever apt was available. I have since switched him to my primary! I live in Whittier closer to the Whittier and Norwalk office but have NO problem making the drive to hacienda (10-15 min difference) for the first time in 10 years I’m taking care of myself and my health thanks to this amazing dr. He really does care about his patients. Be patient as appointments do need to be booked in advance, they are busy. Use the online portal it helps a ton!"

"P.A. Tran is really good. He truly cares about the patients. If you ask for referral they will have it for you within 3days you dont have to ask over and over like some Dr. Offices. Ive refered alot to wesley hac. Hgts. They were all really happy and said how much they liked the Dr."

"My whole family comes here and we all see Dr. Trang. He does an amazing job! He always takes his time to examine and explain everything to us. Also, the staff is awesome! They do a wonderful job supporting this office! Keep up the good work!!!"