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Quest Diagnostics
1613 South Azusa Avenue, Hacienda Heights, California, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 1613 South Azusa Avenue in Hacienda Heights, California, this institution offers a wide range of laboratory tests and services to help healthcare providers make informed decisions about patient care. With state-of-the-art technology and a team of skilled professionals, Quest Diagnostics is committed to delivering accurate and timely results to support the health and well-being of individuals. Whether it's routine blood work, genetic testing, or specialized diagnostics, patients can trust Quest Diagnostics for reliable and comprehensive testing services.
Photos of Quest Diagnostics
1613 S Azusa Ave, Hacienda Heights, CA 91745, United States
Opening hours of Quest Diagnostics
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 16:30
Saturday:
07:00 - 11:00
Sunday:
Day off
Reviews of Quest Diagnostics
"This place is a New Location, parking is really bad. It smells like something is rotten in the waiting room. I told the phlebotomist about the smell, she said, yeah that they smell it to, that is a sewer line. Plus I had a scheduled appointment & still had to wait 40 mins to be call in for lab work. I WILL NEVER GO BACK TO THIS LOCATION!"
"Fancy new facility with automation. No check in desk, use your phone or a kiosk. Phlebotomist comes out to call you into their vampiric lair and take your information. 11am appt on a Monday morning, called in about 10 min after. Friendly and courteous service. Issues with the new layout: the "who is next" queue display isn't visible from outside, requiring that you repeatedly enter and leave if you want to wait outside in the fresh air. Second problem is the toilet paper in the bathrooms is mounted about 12" from the floor, too low for even a newly potty trained toddler, much less someone with mobility problems or with a Y chromosome."
"I took my mom there for her blood draw. We waited 5 minutes of the appointment time on Tuesday afternoon. Technician Lysette is nice and friendly. We didn't have any problem with this trip. No front desk or receptionist if you have questions or need help."
"You know why you got only 2 stars of 5? The commercial on the TV says the appointment is always priority than walk-ins. But it isn't, it's not work that way especially on Saturday. There's no that many people here that's why we came early. An hour early than the appointment. But we had to wait till the appointment time to be called. Even there's no anybody in the waiting room. They just want you to make the appointment and make their job easier. Please don't make any appointment on Saturdays, walk in is fine. You will get service faster. Much faster."
"This new quest is a joke. No window for service. Not getting called in on time, a walk in waiting since 7am (it's currently noon, she is still waiting), no way to schedule appointment if you walk in to do so. They say they close at 4:30 but told they don't do any blood work after 4pm. Manager is Norma but there is no front desk to even ask for her"
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