Concentra Urgent Care

"Extremely terrible experience I rushed over to get my drug test after work and came in 30 min before they close for a lady to tell me they don’t accept walk ins after 4 and referred me to the ones in San Bernardino and Chino. I arrive to San bernandino where they treated me kindly and also let me know that she was lying and shouldn’t have done that and even sent in a complaint for me to the headquarters. I believe she was racist because they’re were other people in the waiting room and she was just so eager to turn me away."

"-0 this is the rating Concentra gets from me. I had very poor service. They don’t care to listen to your needs. According to them a book tells them there are only certain options for your pain. I was treated with disrespect and racism. I was told I have more patients and you don’t tell me how to diagnose you. All I wanted was for Dr Uju Ezeamama MD to listen to my concerns and complaints on my pain. The gal at the lobby very disrespectful if you are not happy at your job find another one! People deserve to be treated with dignity and respect."

"During my visit I was attended right away. Considering this was my second visit in two years the check in process was very easy. I waited less than fifteen minutes to be seen. Once I was called in for service I had the pleasure to meet Danny, he provided exceptional patient care making my experience there a great one."

"I have been to this concentra several times for my job and for my kids being sick and both times my experience was great and staff and doctors were really nice and attentive and answered all my questions. The rooms were really clean and organized. I will be coming back!"

"Wait time is over 4 hours the front office does not address your concerns or questions. All she is trying to do is get you seated and then you still wait 20 mins for registration forms on your phone from her. No customer service skills."