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Fernando Escamilla: Allstate Insurance
7201 Arlington Avenue, Riverside, California, United States
About the Fernando Escamilla: Allstate Insurance
Fernando Escamilla: Allstate Insurance is a trusted insurance agency located at 7201 Arlington Avenue in Riverside, California. Our dedicated team of professionals is committed to providing personalized insurance solutions to meet the needs of our clients. Whether you are looking for auto, home, life, or business insurance, we are here to help you protect what matters most. With our expertise and exceptional customer service, you can have peace of mind knowing that you are in good hands with Allstate Insurance. Contact us today to learn more about our services and how we can help you safeguard your assets.
Photos of Fernando Escamilla: Allstate Insurance
7201 Arlington Ave # B, Riverside, CA 92503, United States
Opening hours of Fernando Escamilla: Allstate Insurance
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Fernando Escamilla: Allstate Insurance
"Terrible customer service from a male. I did not get his name, I wish I would have but he hung up on me before I could even get the chance to ask! I was calling for information regarding my policy with Allstate when I asked for clarification on the matter he responded with a snarky remark ‘what’s there more to clarify, it’s as I just said’ well that was the issue! I needed it to be repeated I did not understand and just needed more clarification. He made his comment and repeats himself. I let him know that’s what I needed to know so thank you maybe my choice of words were poor but I did not appreciate the way he addressed me. I just needed it to be repeated and his response was uncalled for. He just ended the call, I understand customers service could be a lot sometimes maybe taking a break after a hard call could be ideal to come back and better assist future customers. I am willing to modify my review because I was also helped shortly by a woman who did provide good service but our call was short due to myself not having the correct information to provide her. She was helpful and told me I could call back and they’re there to help. I was hoping for the same representative but all representatives should be representing the provider with the same conduct."
"There's no better way to deal your insurance needs."
"Rude male I requested a car insurance quote he said not writing car insurance policies at this time only life insurance and home insurance I asked him for a quote and he told me you are probably better staying with farmers insurance like im asking for a quote don’t worry about where I should stay he was probably busy texting on social media or really wanted to close the business which I don’t care if he doesn’t want to work maybe let someone else take the call this is terrible service i hope the company takes care of the personal issues with their employees"
"I have been an All-State client for more than 40 years. I know that it is not an Escamulla issue but the cell phone automated system was in need of a review. It was not a good experience at all. I did get to talk to a person from this All-State office and got the reason for my call taken care of. It is a concern that the phone option is so troublesome to use...in my case."
"This agent has been with me for 10 years now. I am always able to get fast answers to my questions, have updates as needed, and take the time to review my policies. They were here for me when I moved, and have called me when there was a chance to improve my rates or coverage so that I always have the best price as well as the right insurance. The people here are always helpful, polite, and available. If the office is closed, I normally get a reply to messages in less than 24 hours. Their roadside assistance program has been a lifesaver as well and unlike another company I used to have, the service is INCLUDED in my car policy free of charge, with better service!"
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