Urgent Care | Kaiser Permanente Murrieta Medical Offices 28150 Keller Road, Murrieta, CA 92563

"We ended up at urgent care allll day...11 am til after 8. I have no complaints though, because the reason we were there is that my husband had multiple complaints and they turned over EVERY stone. They were also very transparent about the backlog of work/patients, how long it would take, etc. Every person we dealt with (and there were many) was kind and compassionate. They kept apologizing for how long it was taking but we were fine... we understood because we were continually updated. The spaces were all comfortable and clean, we enjoyed being able to sit outside too. We left with a lot of answers and a lot less anxiety. This is far better than the Cadillac PPO I used to have."

"First time in the urgent care. Super clean and kind nurses and doctors. I will add receptionist in main lobby was super sweet. Can’t say the same about the urgent care crew. We were sent for CT scan in the main lobby but accidentally went back to urgent care lobby. There was a rude lady with short red and black hair that was extremely rude talked down to my mother and I in front of a full lobby and full staff that looked like they were just sitting there. We were simply in the wrong location and asked for direction. I would give 5 stars but this lady with a really bad attitude ruined it! So sad this one person ruined our experience when my mother was in pain."

"My best friend Mohammad is getting cancer treatment and they are taking good care of him. Please pray for him and thank you for your prayers and support. God bless you and your family always."

"I have an ongoing uti and I wanted more information regarding it and why I wasn’t feeling better. The nurse at the urgent care Michelle Carolynn Maxfield NP not professional. Didn’t try to communicate with me. She was extreme irritated as if she didn’t have time for me. She kept asking why I was there as if I knew that answers to my questions. If I knew that answers I wouldn’t seek medical help. I have never left a doctors office feeling so defeated and uncomfortable. If this is how Kaiser operates I’ll go back to my other insurance. This was an embarrassing example of the service Kaiser provides. You’re better off googling your questions."

"This urgent care gets 5 stars from me. I was having severe heart palpations and as soon as I checked in I was called immediately!! They hooked me up to an EKG Machine. The nurses were nice and professional. My PA Erik Smith was cool. He listened to my concerns, asked me some questions, told me what I needed to avoid and ran some tests. Called me later on in the evening to let me know what my test results were and if I had any questions. That's how you treat a patient with concerns. If ever needed I will come back to this urgent care I most definitely will. The whole staff was professional, knowledgeable, and helpful."