Valley Neurology

"It was necessary to have a referral to get an appointment which is new to me but worth the wait. I appreciated how thorough Dr Alvarez was. Both the assistant and the Dr explained everything well and really took the time to see what was going on and what was needed. My medication was needing prior authorization and I got it within Four days by delivery. That has never happened before!"

"I walked out of my appointment today without seeing Dr Alvarez. Rosa, her receptionist, was rude to the point of being verbally abusive. I read a few of the other reviews and it seems to be a pattern with this same receptionist. Nepotism must be involved here, why else keep someone on your staff that is costing you money? I don't think Dr Alvarez should be practicing medicine, she doesn't care about people or their needs."

"I have worked as a physical therapist specializing in spinal cord injuries and neurological disorders for 27 years and have worked with many doctors. Dr. Pamela Alvarez was extremely thorough in her review of my Aunts medical history. She was both insightful and thoughtful in her approach to my aunt who has Alzheimer’s Dementia and doesn't like new people- especially doctors bothering her. Dr Alvarez got along great with my aunt which was a Miracle by itself. Her approach was gentle and put my aunt at ease. Dr. Alvarez answered all my questions in a way that was easy to understand. I appreciated her plan of action for my aunts next visit. This was given to us after the end of the 1st visit. Her assistant was also very thorough in preparation for the doctor. The receptionists were professional, efficient and friendly. I feel lucky to have found Valley Nuerology. Thanks girls!"

"Today was my first visit and I was very pleased with my experience. My husband was with me and we were greeted as we entered and were quickly called back to the examination room. The doctor was very knowledgeable and pleasant. We even had a few laughs together. I came away feeling good, had more information in my hands than when I arrived, and knew we had a plan of action to treat my disease. Thank you for your professionalism, Linda Crandall"

"I went to visit Dr Alvarez today as a new patient. Her staff were friendly, checked me in promptly and I was taken back almost immediately. Dr Alvarez came in the room, kindly introduced herself. We went over my history. She answered all my questions and I felt she spent adequate time with me. Her assistant came in went over some paperwork explaining things to me and going over next appt. schedules. I checked out with the ladies up front and left. No complaints!"