Synovation Medical Group - Chino

"Front desk staff is incompetent and rude. They never listen to the patient. They have lied to office manager about what the patient is requesting such as medication refills, appointment requests to mention a few. Dr. Lynch is a great doctor but the office staff must have slept during training."

"Horrible customer service."

"ABSOLUTE WORST PAIN MANAGEMENT EVER! I used to have a very professional and caring physician here and he ran for the hills, just as you should. Office staff allowed to be as rude as they want. Cancel appointments all the time. Refills not sent. Cannot reach by phone, text or email! I see the MEDICAL DIRECTOR who is the rudest physician I have encountered in my life. Today, after 6 days of NO pain meds, I went to pick them up. NOT COVERED, because the inept office staff did not send paperwork I told them was REQUIRED last month. I will not be silenced. I assure you that you do NOT want to go here. I am desperately trying to get out, would rather pay cash!"

"Dr. Lynch is a good doctor but some of his staff and untrained employees in this office caused me three months delay and losing the worker's comp medical case approval."

"Do yourself a favor before you go to this pain management doctor (Dr Lynch) and his synnovation medical group they are the absolute worst group of Dr,"s I have ever seen. They degraded me completely during the visits. Made me feel like I wanted these drugs for any reason besides my destroyed ankle. It was suggested that I was going to sell the drugs they prescribed on the streets plain and outright said that to me. I have severe osteo arthritis in my ankle and I I can hardly even walk. They did nothing for me. In fact, I contacted the billing office and told them that I want my money refunded. They should not be paid for doing nothing. I am serious, go somewhere else any where else is far better than here. This group SUCKS! I am 65 y/o and do not deserve this type of treatment."