AP Urgent Care - City of Industry

"Give 0 starts for this place I went in at 9:50 am they never mentioned it was gonna be a wait time then I get called in the room at 11:10 then I wait more so I ask they say there is still 2 mor patients I just left with my 2 kids because I was getting worse and she said ur fever is at 99 and I got home I was at 102 ,slow staff and not enough drs or nurse practitioner"

"The little Korean doctor Cho was the absolutely worst. He does not listen to his patients, or pretends like he does then prescribes medicine completely irrelevant from expressed discomfort. He was also supposed to prescribe me meds for 3-5 days, when I get to the pharmacy they said he prescribed 30 days 180 capsules. How can a doctor be this incompetent??? He needs to have his licenses revoked honestly, this is what happens when you cheat your way through medical school. Shameful"

"I had an excellent experience at this urgent care facility. The staff was incredibly caring and attentive from the moment I walked in. They promptly assessed my condition, and the doctor was thorough in explaining the diagnosis and treatment options. The facility was clean and well-organized, and I felt comfortable throughout my visit. What truly stood out was their efficiency; I didn't have to wait long to be seen. Overall, the level of care and professionalism I received was top-notch. I highly recommend this urgent care center for anyone in need of fast, quality medical attention. Five stars without a doubt!"

"Tonight my husband and I went in for an urgent need, and had a great experience with PA Bryan! Our wait time was 5 minutes. Bryan was professional, knowledgeable, caring, thorough and confident. It is refreshing to see a provider be approachable and empathetic to patients. His transparency in decision making was great! The rest of the staff was professional, not rude or overly friendly—albeit was the end of their shift. Bryan really made the difference in our experience tonight! As a result, we plan on coming back in the future. Also, there is a lot of parking and they’re open late!"

"I have been to this place twice in the last two months. The first time experience was not great. Like other reviewers said, the front desk people were rather rude, the middle age lady nurse was making accusations saying my medical condition was not urgent, and threatened to refuse service, the short asian lady doctor also treated me like I was an ignorant child with an unprofessional attitude and without any explanation on my medical condition. The wait was also like more than an hour. So, that was the first time which was rather bad. Today, I went there for the second time. To be honest, I didn’t have any expectations let alone high ones. I just want to get there and have my antibiotics proscription and be done with it. Surprisingly, the front desk lady was not rude. The tall young Asian lady nurse was really nice and professional. The young male doctor was very patient and kind. He discussed my condition with me, informed me about my antibiotic medication and some home remedies for my condition. He even apologized for the long wait today. Yes, I waited for 2 hours today. He is probably the nicest doctor there in this location. So today, I am giving this place a 4 stars for my second visit. The Friday team at this location rocks and keep up the good work. Thanks for being kind and patient with your patients. Thanks for the professionalism and respect for your patients. For my first visit, I will not hesitate to give a 1 star because it was really bad. Please stop being rude and impatient with your patients. Be more professional, be kind and respectful and I am sure your patients will treat you the same."