Clinicas del Camino Real, Inc.

"I usually go to the one in Ventura but a couple months ago, this site is the only one that had availability for me. I have not been to a more unorganized, unprofessional office in my life. When it comes to checking in and filling out paperwork, it’s usually done in the waiting room. That didn’t happen for me. They gave me info on my insurance status when they brought me into the exam room instead of before. I specifically told them that if my insurance wasn’t going to cover the visit, that I’d rather skip it. They mentioned the “teal card” and had me fill out the forms for that one. As I waiting for them to put in application, the doctor showed up. I told the doctor I was waiting for the application before we can proceed with the visit. We were in mid conversation when one of the ladies came in. I shifted my attention to her to get info on results but this “doctor” very sternly and rudely forced me to keep my attention on him, not her. I gave him this look and he asked her if everything went through and that’s when she said yes, so he proceeded with the visit. After the visit, I was told they were having a hard time processing application and to wait in the waiting room then called me back up about 10 mins later and told me I didn’t qualify. Unorganized and unprofessional… How they think this was okay and still bother me with a bill for the visit is truly unbelievable. They don’t even deserve the respect or the privilege to be in the medical field. Just a joke."

"The overall experience was perfect. From the very beginning the service was outstanding. Booking a new patient appointment was very easy. They had an appointment available the same day. After meeting the doctor, being a new patient she ordered labs and other test to be done. The referral and labs department were extremely nice and helpful. They also had appointments readily available. Lastly, the doctor was very kind and welcoming. She addressed every question I had. Overall, I was very happy with all the services I received."

"My name is Antonia Lucas, I’m a patient of Clinicas Del Camino Real. I’m very thankful to the doctors and staff. The have always been very efficient and caring. The staff even text me by phone to remind me of my doctors appointments. I get my medicine deliver to an office near my house and that is very convenient for me. I’m grateful that I can count on them for my doctors appointments. I’m a diabetic and I get the care that I need they have an extended medical professionals to help me and with their assistance I have been able to maintain my A1C lower. I’m so thankful and happy that I belong to Clinicas del Camino Real. I highly recommend Clinicas to my family and friends."

"First time patient without insurance. Staff is super professional and very nice too. Went by late in day to where I wouldn't be able to be seen due to filling out paperwork a first timer has to. Staff let me take home papers to complete so I could get in easily the next day with appointment that they set up for me. Wait wasn't long at all and the wait area is comfortable and clean. Doctor I saw was awesome. Took plenty of time checking me and finding out all that was ailing me. Discounted fees were amazing and saved me a good deal. Going back for a recheck on blood pressure which will be at not charge. Definitely going back next time I get sick. Thanks for making a first timer feel welcomed and cared for."

"Everyone is pleasant and experienced with what they do. They take walkins with concerns and emergency issues. My dentist is amazing. She gives a thorough explanation about the treatment. The assistants are courteous,knowledgeable and know what they are doing. I recommend them to everyone. Thank you for all you do."