Kaiser Permanente Scotts Valley Medical Offices

"Audiology’s Kaiser Scott’s valley - Paul hinz is very kind and knowledgeable. We love his manner and he explains things very clearly. We are glad we have him to support or hearing loss journey"

"It is February and I've been trying to set up a physical with my doctor (who I've never met) since NOVEMBER. One unexplained cancelation, and one mis-scheduled appointment later, and now I have an appointment with her in APRIL. I currently have a semi-urgent medical issue and the doctor roulette email suggested I set up an appointment with my primary care doctor, which would be two months out of course. Understaffed, under resourced, probably the same as every HMO. You may want to look at moving to Canada. Worth noting though, that when I am face to face with staff, they are always sweet as pie. It makes my feel sorry for them to be trapped in such a heartless institution. Perhaps that's why Kaiser employees strike so often."

"The receptionist and staff at er made sure my husband was taken care of seeing that a tick bite is very important. And the PA was very diligent to make sure all of the tick was removed. She was very personable and explained everything very well so we understood all aspects of what was going on. All and all a very good kp experience as usual."

"The staff were friendly and professional at the same time. Dr. Mark was amazing. It was wonderful to have a doctor who was patient, friendly and conversational. He made sure I got everything I needed to take care of my injury at home. I was so grateful that I only had to wait a couple of minutes to be seen."

"The office is beautiful and the staff are friendly and helpful. My physical therapist is the best! I really love that she is taking a true interest in my recovery and I feel positive that she will help me to become mobile again. She has many years of experience and that alone makes me feel confident in her abilities."