Spine & Nerve Diagnostic Center

"I honestly Love these guys. From dr.Reddy to Dr.Kris and all of their staff has been wonderful patient(I also have Afasia) I could not thank the staff enough. I Definitely Recommend!!!!"

"What a horrible experience - There is a poor system in place to provide consistent care. I saw at least 5 different folks, never had the injection approved and wasted countless hours & hundreds $ in office visits. Scheduling staff would encourage a virtual appointment after it was explained to me their office visit policy requiring yet another office visit.. so inconsistent & frustrating."

"The clinical staff are impressive. Dr. O'Connor demonstrates a clear, objective description of the recommended procedures. I appreciated this. However, I didn't appreciate it enough to interact with the front office again. I considered the undignified encounter that took place unbearable and I'm not willing to tolerate it again. I stood in front of the window inches away from Ashley's face while she looked at her computer. After I stared at her for over 1 minute I said hello? Ashley didn't look up from her computer. Instead Ashley stated she's finishing up with checking in a patient. I verbalized how that was difficult to be aware of since she did not acknowledge my presence. Ashley didn't comment, continued typing and eventually addressed me. I had a similar encounter with another front office staff member who sat at the desk texting on her phone. I asked where I could find the restroom. She turned her head, looked at me and went back to texting. I reported this to Dr. O'Connor who reacted with concern. We agreed I would return to an office located closer to my area. Dr. recommended a 6 week follow up appointment and gave me a slip to provide to the front office for scheduling purposes. I was unwilling to take the chance of another undignified encounter with the front office staff. I left and won't be returning to that location. If my medical group has another pain management provider I will obtain a referral. At one time the medical offices were under immense stress from the impact of Covid. That's no longer the case. There's absolutely no excuse for the behavior I or any patients encounter with this staff."

"I went for quite a few visits. The P.A. Jennifer Brown is great. I had a painful dent where my SI joint is. The MD would never be there to see it. I came in for injections and he still blew me off, that he'd look at it *in clinic* and also told.me SIjoints only get damaged in auto accidents. We'll I've had a significant fall.from a horse. Does that count? I'll never know because he ended the conversation for the injection. Seems like an injection mill but I could accept that. What made me not go back was I came.in to get employer forms signed. I told the office staff (who were chatting and giggling and took too long to acknowledge my presence) I had received an injection the day before from Dr. Vasily in Vacaville (thank you for the recommendation) and I would not need the scheduled injection by their MD in a few days. I'm pretty certain I canceled through MHO as well. They didn't cancel it. I get a $100 bill for a missed appointment every month for years now. I went in and told them what happened but nope. I asked them to look at the mho history because I don't have access. Nope. I will never ever go back. I don't miss appointments without calling. And I didn't this time either. Sooooooooo aggravating"

"I wanted to share my amazing experience with the lovely young lady at check out her name is Perla she’s the sweetest most caring person. She provided excellent service. She made sure I had my follow-up appointment, took her time to answer all my questions regarding my next appointment, and even called my pharmacy to make sure my prescription would be ready for me. Overall I’m really satisfied with everyone in the clinic and the care I receive here."