Gladstone Clinic - Dermatology and Cosmetic Surgery
1914 Tice Valley Boulevard, Walnut Creek, California, United States
About the Gladstone Clinic - Dermatology and Cosmetic Surgery
Located in Walnut Creek, California, the Gladstone Clinic offers a range of services including dermatology, cosmetic surgery, skin cancer treatment, and hair restoration. Dr. Hayes Gladstone, a highly experienced professional, welcomes patients from Danville, Blackhawk, San Ramon, Manteca, Pleasanton, and surrounding communities.
With a focus on providing exceptional care, Dr. Gladstone has been practicing in the Bay Area since 2000. As the former Director of the Division of Dermatologic Surgery at Stanford University, he brings a wealth of knowledge and expertise to his practice.
Whether you are looking for cosmetic enhancements or treatments for skin cancer, the Gladstone Clinic is dedicated to helping you achieve your desired results. The clinic's state-of-the-art equipment and experienced staff ensure that patients receive top-notch care in a serene and comfortable environment.
Join Dr. Gladstone for online podcasts on April 24, 2024, and May 1, 2024, at 7pm (PST) where you can learn more about dermatology, cosmetic surgery, and other services offered at the Gladstone Clinic. Best of all, these podcasts are free to attend. Trust the Gladstone Clinic to provide you with the care and results you deserve.
Reviews of Gladstone Clinic - Dermatology and Cosmetic Surgery
"Absolutely incompetent office ran by amateurs - front desk (referring specifically to Selina) and Dr. Gladstone . I had 2 rounds of sculptra administered by Dr Gladstone. First time was so-so, left me with bruises for 10 days, however I decided to give the doctor benefit of the doubt, the second time, nevertheless, was worse. My face needed some evening out, my left side sags more and needs more help. Upon visiting Dr Gladstone, both times I conveyed that I need focus on my left cheek as my right cheek was already high. Both times he injected more to the right cheek instead of the left and into the highest point of the cheek bone making the already high cheek bone even higher DESPITE my asking. (Which begs the question as to why do I even need to tell a trained professional, a medical doctor, who allegedly does this for living, who should have an eye for all things beauty and to be able to see what needs to go where). The injection technique itself is very poor, rough, and very imprecise. I’d never experienced this much bleeding, bruising, and pain in all of the 10 years of getting facial injections. Last time, however, was particularly bad - I had profound bruising, LOTS of bruising, every color of the bruise spectrum showed up within 2+ weeks post procedure. Additionally, aside from poor injection technique, the placement of it was a big NO NO. He injected sculptra under the outer corner of the eye. It is known not to ever be injected in orbital area. As the result, I had a hard lump for a solid month under my right eye / right above my cheek bone. Luckily, this isn’t my first rodeo - I vigorously messaged the area which helped a lot. That experience, however, scarred me and scared me. I had repeated anxiety attacks thinking my face was distorted and I’d have to live with a lump under my eye. Needless to say, this it was not a good experience and I had no intention of coming back. I called the place several times to cancel the appointment and they NEVER answer. I then got 1 / only 1 text reminder about my appointment the day before at 6pm which I responded to CANCEL. Then I called the day of the appt first thing in the morning again just to make sure they got my cancellation, and my call was surprisingly answered. The receptionist told me that I may be ok (whatever that meant?), but they already premixed the sculptra for me. Now, mind you, both times I had sculptra injected, someone from the office would call me, confirming the the appt and asking for my verbal authorization to charge my card before mixing in sculptra. Long and behold, this time around, no one called me, I got 1 text reminder I responded “CANCEL” to, they still mixed the sculptra. I don’t show up to my appt as to my understanding I cancelled given I do not want to go through the same experience again where I look like a pumpkin, all bruised up for 2+ weeks with a potential granuloma on my face. I talk to the front desk person, Selina, conveying the whole rationale how all of this was not pleasant. She tells me I’d be charged $406. I’m obviously completely taken aback by the audacity of this office and the lack of professionalism. Selina then tells me she’d call me back to let me know after she asks Dr Gladstone whether I should still be charged and noone ever called me back or texted. No one followed up. I called in Wednesday, Thursday, Friday. I texted, I left voicemail. They don’t let you bachelor the appt by not picking up their phone and charge you $406. How is that even legal? You are held responsible to pay for services that were never rendered, for the front desk not answering the phone! Is it legal to charge a credit card without written or verbal consent? So there, that’s Dr. Gladstones practice for ya - poor injection technique and the front office being ran by Selina, who who knows nothing about tact, class, or respect for customers. I highly discourage anyone from being a customer of Dr Gladstone"
"They answer the phone quickly! And they gave me a quick and honest assessment."
"No one will answer the phone, (goes to voicemail) nor does anyone return your your message"
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