Planned Parenthood - Hayward Health Center

"I have only visited this clinic 2 times and will not return. My first visit was okay besides the MA huffing and puffing about cleaning a restroom with blood everywhere mind you I came at opening. The second visit however was horrible I was told I am first priority so it was okay to come early and they’ll see me right away due to my appointment, however they had me wait a whole extra 30 min of my regular appointment the MA had no remorse that I needed the restroom badly told me to wait until the following people went when there is another restroom that they actually can provide in the back. Very dirty inside the clinic don’t recommend at all to come here stick to your own provider."

"The staff here is AMAZING! From the front desk, nurse, doctor everyone was very kind and helpful. Highly recommend this location."

"I am only dissatisfied because I recieved a call the day of my appointment an hour before. Cancelling my appointment, I'm not sure about Hayward PP. it made me upset because of the inconvenience and if I set an appointment I expect to be seen at that particular time. Didn't happen...no other available appointments just a mess."

"Came here for a small procedure. I’m typically an anxious person while at any health care facility especially if I’m the one getting something done. I made sure to let the person helping me know this information about me. She did not even care, lacked patient care, seemed like she just wanted to get this over with and move on; I was just the next patient to her. When she started the procedure I flinched, which also told her I can be very finicky due to my anxiety. She then tells me, ”well I told you I was going to do that.” Which I replied, ”I told you I’m just anxious I’m not blaming you.” I felt like I was taking more care of her than she was of me. To be a woman in healthcare and lack this much compassion especially in a place like PP. I would rather wait to have my insurance kick in than to go back to this place ever again."

"Joanne and Susan were Fantastic! Immaculate hospitality, would recommend this PP to everyone I know, even for tele-care. Handled my phone appointment through this location and couldn't be happier. Thank you for your service."