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VibrantCare Rehabilitation
About the VibrantCare Rehabilitation
VibrantCare Rehabilitation is a leading health institution located at 2160 Appian Way in Pinole, California, United States. Specializing in physiotherapy, VibrantCare offers a wide range of services to help patients recover from injuries, manage chronic pain, and improve overall mobility and function. Their team of experienced and dedicated therapists create personalized treatment plans to meet each individual's unique needs and goals. With a focus on providing quality care in a welcoming and supportive environment, VibrantCare Rehabilitation is committed to helping patients achieve optimal health and wellness.
Photos of VibrantCare Rehabilitation
2160 Appian Way Suite 101, Pinole, CA 94564, United States
Opening hours of VibrantCare Rehabilitation
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of VibrantCare Rehabilitation
"Giving this place one star! My doctor submitted a referral for me to start physical therapy and this office called me on Feb 6, and left a voicemail. These people do not answer calls!!! I finally received a call back on Feb 26th and we got as far as my date of birth and the girl either hung up or the phone disconnected but she never even bothered to call me back!! I called back 6 times and nothing! I decided to send an email to the office explaining the situation and still NOTHING! Dealing with this type of disservice I’m not sure I want to trust my care in the hands of people who can’t even return calls to potential patients who really need the extra care. I have a horrible back injury and suffer daily and can’t even get something as simple as an appointment scheduled!"
"Terry is great. Although he is a traveling person, I wish they would keep him forever. Terry cares for how the body works and caters the PT programs to your specific needs. Vinson is great. He cares for the people and concentrates on body mechanics as well. The PT world needs more people like him in general. And, between the two of them, they do their best to keep people moving and healthy, because they care. Forget the politics, and just know, that these 2 health care professionals do their best to provide their patients with the care they need. They listen, are attentive, and push you when you need to be, and can be, pushed. All for you to get better...they do their part, so you can do your part...."
"Therapists are great! Front desk staff, terrible and you cannot get an appointment when you need continuing care! 2 months out! How does that help the patients who need care now and next week. The front desk staff rude and combative ! They need to hire good staff."
"** My mom broke her shoulder in December. Called Pinole office several times and got no answer. Messages left, calls not returned. Finally got appointment for my mom 6 weeks out by calling their main 800 number. In all, waited 2 months for appointment, then the P.T. canceled it due to illness. Was told to call them to reschedule. Calls not returned again. Back to square one. P.T. evaluation was originally due Feb 1. Now it's March 6 and no appointment in sight. No customer service exists here. I even tried stopping by when i was in town since my calls were not returned. I was only stating the facts and not angry, but the front desk clerk was unapologetic, borderline rude or angry... I wish there was another option for my mom. I really don't want to take her there. **Update 3/13/23 - my 3rd phone call was answered a day or 2 after that review... and mom had her first appointment today. It went very well . The physical therapist she saw, Sean, was very nice and made her feel comfortable. We were also able to schedule 6 weeks of physical therapy. I changed my rating up to four stars from 2, even though we still had to wait 4 weeks for her physical therapy to start due to Medicare rules about double booking. I hope things continue to progress well. The clerk at the reception desk seems a bit more pleasant. Guess everyone has their bad days..."
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