7-Eleven 5820 East Los Angeles Avenue, Simi Valley, CA 93063

"The manager or woman who owns this place it’s beyond bizarre and unfortunately very rude. I’d rather drive to the other side of simi then visit this circus again…words escape me honestly"

"Out of all the 711s I've been to this one is the best. Not because the snacks and refreshing beverages but because of the employees that work here. There are 2 employees that are absolutely unbelievable on how honest and good hearted they are, Mohammad and EJ. I couldn't thank you enough!!"

"I'm just a delivery guy and I shouldn't have to say or answer any questions before I can pick up a delivery. The guy asked me how I was doing and he wouldn't give me the order until I said something to him. If you guys do this to me one more time I will never come back to this location ever again.."

"This rating is on one staff member's service, not on the shop, I frequently use 7-Elevens, specifically this one. I have done shopping in this place for many years and all the employees have always been professional and service oriented. Today, one of the employees was disrespectful. She said her name was Lolita (Hindu lady). I bought some stuff and she also changed $10.00 in coins for bills. She gave me $20.00 in $5.00 bills as I also asked for $10.00 cash. I then thought that maybe she could still give me a $20.00 bill instead the four $5.00s. (I needed a $20.00 bill). I went back in line and had to wait again to get serviced. When I got to her I asked her if she could changed the four $5.00 bills for a $20.00 bill. She then proceeded to ignore me and went to attend 2 people behind me. When all the clients were gone, she told me that I needed to buy something for her to changed the bills. In the past, the owner had personally changed money for me (like quarters) and was polite. This lady said in resentment that she would only change it if I bought something. I told her that I had already bought stuff. She opened the cashier two times when she could have swapped the small bills for a larger bill. She said ironically, "Sorry" as I was leaving. I told her that I didn't feel she was sorry. She could also have said politely, "I apologize, but I can't do that without you buying something else." I would have been fine with that treatment, as opposed to her "Not-my-problem/I-don't-care attitude." I ended up having to go to the bank. This is the difference between service and not servicing just because she felt like it. I also did not appreciate her resentment."

"Words cannot explain my frustration and hate for this store and the owners. I was a regular customer for 2+ years since moving to simi. I was always polite to the family that owned the business. But be aware, if you ever come across and incident where you have a problem with them, they will become combative and very mean immediately. I was charged 17$ on my card and they refused to give me my money back even when I showed them multiple bank statements and print outs from the bank itself. I tried being very patient with them was very nice, they took it as weakness which caused them to act extremely rude to me when we sorted out the problem. I was lucky to get the bank to file a claim And refund me my money that they stole and now get to keep for free. I essentially walked into a business, paid 17$, and left with nothing. The they made 17$ profit from doing nothing that's not the point though even 1 penny the point is I was nice brought business there and they were so rude and combative in the end as soon as they made a mistake . This place is atrocious I know I'm salty about the situation that's my problem , but that doesn't change the way these people will treat loyal customers as well as mistakes that they make."